Remote Jobs
Part-time Nights/Weekends, Remote/Hybrid, Customer Service Representative
This job is now closed
Job Description
- Req#: D068F5EB1C
Employer Industry: Lead and Workflow Management for Home Improvement
Why consider this job opportunity:
- Opportunity to work from home after onboarding
- $15,000 Life Insurance (Company Paid)
- 401K plan eligibility after 1 year of service with a company match of up to 4%
- Weekly/monthly gift card drawings/contests for meeting goals
- Career learning and development programs
- Casual dress code
What to Expect (Job Responsibilities):
- Answer incoming calls and respond to customer requests
- Book appointments for members with a high degree of data accuracy
- Maintain excellent written and verbal communication skills on a consistent basis
- Identify and escalate issues to supervisors as needed
- Adapt to fast-changing guidelines while assisting customers
What is Required (Qualifications):
- High school graduate or G.E.D.
- Minimum of one year experience in an inbound/outbound call center or retail environment
- Excellent oral and written communication skills
- Ability to multitask while speaking on the phone and using a computer
- Must be able to pass a background check
How to Stand Out (Preferred Qualifications):
- Ability to type at least 25 words per minute
- Experience in providing exceptional customer service and maintaining established quality requirements
#CustomerService #WorkFromHome #CareerDevelopment #LifeInsurance #HomeImprovement
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