• Job Description

  Req#: R171664

  Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

  Department:

  Health Services

  Position Type:

  Part-Time Support

  Salary Range:

  $25.92-$30.01-Hourly

  Sc heduled Weekly Hours:

  24

  Anticipated Start Date:

  May 26, 2025

  Length of Contract:

  n/a

  Posting Information

  Employees who are part-time internal candidates, as defined by the Part-Time Support Collective Agreement, will be given first consideration.

  Posting Closing Date:

  May 15, 2025

  Please note: jobs are posted until 11:59 pm on the job closing date.

  Job Description:

  The receptionist/clerk is the front-line position in providing accessible, friendly and efficient customer service for students and staff. This position is part of a team that is the first point of contact for all phone calls regarding booking appointments for medical care, relaying messages to nurses and doctors, requests for medical test results and reports, requests for copies of medical charts, requests for information, points of sale, updating demographics, corresponding with patients, etc. They also provide medical office assistance to the medical team by assisting patient registration and consent process, updating charts, faxing, managing referrals, ordering supplies, etc. In addition, the incumbent assists the department staff with statistics of department activity level and client satisfaction surveys.

  Required Qualifications:

  • Two (2) year diploma or equivalent – preferably in Medical Office Administration. Equivalent combination of relevant education and work experience may be accepted in place of formal education ;

  • Minimum of three (3) years’ experience in a “high demand” medical office setting is required;

  • Must have excellent oral communication skills in order to communicate with clients/patients, physicians and other clinic staff;

  • Must have strong computer skills with knowledge of Adobe, Microsoft Suite, and Outlook Email. Familiarity with Electronic Medical Record software such as PS Suite is preferred;

  • Ability to work under pressure in a very busy office environment;

  • Ability to work flexible hours, if required;

  • Experience creating Custom Forms in PS Suite is considered an asset;

  • Experience with Ocean technologies, by Cognizant MD, is considered an asset.

  Anticipated Weekly Schedule:

  • Tuesday to Friday: 10:15am-4:45pm (24 hours per week)

  * This position is for P12455

  * This position is paid at Payband D - Comparator

  Please note that current Algonquin College students are not eligible for this position.

  This position requires regular on-site work at Algonquin College's Woodroffe (Ottawa) Campus.

  This position is subject to the terms of the Part-time Support Staff Collective Agreement: https://www.algonquincollege.com/hr/files/2019/06/2019-21-PT-Supp-Staff-CA_FINAL_EN.pdf

  Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.

• About the company

  7593861 Algonquin College of Applied Arts and Technology is a publicly funded English-language college located in Ottawa, Ontario, Canada.

Notice