• Job Description

  Req#: PTFLO035791

  Summary: Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies.

  Job Details

  Description

  • Essential Duties and Responsibilities include the following. Other duties may be assigned.
    • Regular and consistent attendance.
    • Upholding and administering all company policies.
    • The training, development, and coaching of non-management employees.
    • Performing all team positions as required.
    • Ensuring guest satisfaction.
    • Operating all projection and audio-visual equipment within the theatre, both hardware and software.
    • Ensure operational delivery of marketing campaigns and promotions.
    • Monitor the standard of maintenance and operational delivery to ensure standards are always maintained.
    • Knowledge, compliance and enforcement of dress code.
    • Have completed or in the process of completing the team lead training.
    • Have reviewed, understand and demonstrated all Team Member level policies & procedures.
    • Advanced knowledge of emergency, evacuation, and robbery procedures
    • Report performance issues and policy violations to Theatre Management so appropriate action can be taken.
    • Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents and reporting those details to management.
    • Required to read and understand training materials that will cover subjects such as harassment prevention and other regulatory compliance.
    • Additional Duties and Responsibilities as assigned by the Theatre Management.

  Qualifications:
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  
  Education/Experience:
  High School Diploma or equivalent. At least three months supervisory experience, or 6 months theatre experience with completion of Level 1 Team Member Star Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to DM approval. If the theatre sells alcohol and employee’s assigned duties will include the selling/serving of alcohol, employee must be of legal age to sell and serve alcohol according to state or local laws. It is employee’s responsibility to complete any legally required state or local training and obtain the required certificate. In addition, employees must complete the Regal Responsible Beverage Server training on Regal Academy.

  
  Language Ability:
  Possess good public speaking skills. Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc. Listen effectively, respond clearly and directly, and ability to explain information to others.

  
  Math Ability:
  Perform calculations with speed and accuracy and identify and correct errors.

  
  Reasoning Ability:
  Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions. Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision. Perform under pressure and/or opposition.

  
  Computer and Office Skills:
  Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets. Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail. Use tools and equipment with dexterity and perform mechanical tasks as necessary.

  
  Personal Skills:
  Interface excellently with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others. Establish goals, budget time, and set priorities to achieve desired objectives.

  
  Supervisory Responsibilities:
  Directly supervises an unspecified number of employees. Carries out supervisory responsibilities in accordance with Regal’s policies and applicable laws.

  
  Work Environment:
  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the environment is moderate, but at times levels do increase.

  
  Physical Demands:
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 75 lbs. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Regal Cinemas is an American movie theater chain headquartered in Knoxville, Tennessee.

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