• Job Description

  Req#: JR218240
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Opportunity for career advancement and growth within the organization
  - Comprehensive benefits package including medical, dental, and vision coverage
  - Paid time off and tuition support available
  - Matched retirement plans for team members working 32+ hours per pay period
  - Supportive and collaborative work environment
  - Chance to make a positive impact on patient experiences and healthcare delivery
  
  What to Expect (Job Responsibilities):
  - Serve as the first point of contact for patients, ensuring high standards of customer service and compassion
  - Facilitate all components of patient entrance into the facility, including scheduling, registration, and benefit verification
  - Ensure accurate patient data is obtained and populated into the patient record
  - Maintain knowledge of insurance carriers, Medicare guidelines, and accreditation agencies
  - Perform financial clearance activities, including pre-visit collection
  
  What is Required (Qualifications):
  - High School diploma required; some college education is helpful
  - 1-3 years of clerical and customer service experience preferred
  - Ability to communicate effectively both orally and in writing, with excellent telephone etiquette
  - Strong organizational skills and attention to detail
  - Competence in using various computer systems and a 10-key calculator
  
  How to Stand Out (Preferred Qualifications):
  - Experience with medical terminology and insurance plans
  - Ability to establish and maintain positive working relationships with various stakeholders
  - Previous experience working in a healthcare setting
  - Ability to work under stress and meet deadlines with high accuracy
  - Familiarity with accreditation agency requirements
  
  #HealthcareServices #PatientAccess #CustomerService #CareerOpportunity #CompassionateCare
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  Mercy, named one of the top five large U.S. health systems for four consecutive years by IBM Watson Health, serves millions annually. Mercy is one of the nation’s most highly integrated, multi-state health care systems, including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, more than 4,000 Mercy Clinic physicians and advanced practitioners and 40,000-plus co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, and Mercy Virtual commercially serve providers and patients from coast to coast.

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