Baptist Health South Florida
Patient Access Scheduler, Call Center, FT, 8:30A-5P
This job is now closed
Job Description
- Req#: 149678
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient experience and satisfaction
- Work in a highly recognized healthcare system with a strong commitment to quality care
- Join a team that values personal connections and compassionate service
What to Expect (Job Responsibilities):
- Schedule patient appointments for various procedures and treatments
- Obtain and verify necessary demographic and insurance information
- Register patients and enter data into the scheduling system
- Meet individual quality metrics in a call center environment
- Assist in departmental initiatives, including onboarding and training team members
What is Required (Qualifications):
- High School Diploma or GED required
- Minimum of 1 year of Patient Access experience for internal staff, or 1 year of experience with an Associate's Degree for external staff
- Meets/exceeds registration accuracy and productivity standards for at least the most recent 6 months
- Ability to work in a high-volume, fast-paced environment
- Excellent customer service and interpersonal communication skills
How to Stand Out (Preferred Qualifications):
- Knowledge of healthcare regulatory guidelines, including HIPAA and Medicare coverage structure
- Bilingual in English and Spanish/Creole
- Familiarity with Microsoft Office products and EMR applications
- Understanding of medical terminology
#HealthcareServices #PatientAccess #CareerOpportunity #CompassionateCare #TeamPlayer
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Baptist Health South Florida is a faith-based, not-for-profit healthcare organization and clinical care network in southern Florida.
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