Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary range up to $XX,XXX (exact amount depends on qualifications)
- Comprehensive total rewards package supporting health, life, career, and retirement
- Opportunity for career advancement within a respected healthcare organization
- Supportive environment focused on strong customer service and teamwork
- Chance to make a meaningful impact by facilitating patient access to medical services

What to Expect (Job Responsibilities):
- Respond to a high volume of appointment requests via phone, email, and electronic messages
- Schedule appropriate medical exams, procedures, and tests while collecting demographic information and insurance details
- Perform accurate data entry for appointment records and patient information
- Provide exceptional customer service with a focus on phone etiquette and patient satisfaction
- Collaborate with healthcare professionals to ensure efficient scheduling and patient flow

What is Required (Qualifications):
- High school diploma or general education degree (GED) preferred
- Minimum 2 years of medical office or call center experience
- Entry-level computer skills relevant to departmental needs
- Strong customer service and phone etiquette skills
- Accurate data entry skills

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related environment
- Familiarity with electronic health record (EHR) systems
- Bilingual communication skills
- Strong organizational abilities and attention to detail

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