• Job Description

  Req#: R-0000019239
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Salary up to $23.00 per hour
  - Opportunity for career advancement and growth within the organization
  - Fully remote position, offering flexibility in your work environment
  - Supportive and values-driven culture with a focus on patient-centric care
  - Chance to make a meaningful impact on the lives of patients and their families
  
  What to Expect (Job Responsibilities):
  - Handle a high volume of inbound calls (typically a minimum of 75 calls daily) from patients regarding billing and payment inquiries
  - Collect past due balances by utilizing effective communication and negotiation skills
  - Assess patients’ financial situations to determine eligibility for financial hardship programs and establish approved payment plans
  - Review accounts receivable and coding issues to ensure accuracy and resolve discrepancies
  - Collaborate with internal departments to resolve complex billing issues and escalate unresolved patient issues as needed
  
  What is Required (Qualifications):
  - Minimum High School Diploma or GED required
  - Minimum of five (5) years of medical billing and insurance claim filing experience
  - Previous experience in a call center environment is highly desirable
  - Strong knowledge of accounts receivable processes and medical coding
  - Ability to maintain HIPAA compliance
  
  How to Stand Out (Preferred Qualifications):
  - Excellent communication and interpersonal skills, with the ability to handle challenging conversations with empathy and professionalism
  - Proficiency with Microsoft Office 365 (Word, Excel), computer software, and database management
  - Ability to type a minimum of 40 words per minute
  - Detail-oriented with a high degree of accuracy in data entry and documentation
  - Multitasking and proactive problem-solving skills
  
  #HealthcareServices #PatientCare #RemoteWork #CareerOpportunity #MedicalBilling
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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