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Patient Appointment Scheduler- remote work option available
This job is now closed
Job Description
- Req#: 145008
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Competitive pay
- Opportunity for career advancement and growth within the organization
- Remote work options available
- Comprehensive medical, dental, and vision benefits
- Onsite fitness studios and discounts to Carilion Wellness centers
- Access to health and wellness app, Virgin Pulse
What to Expect (Job Responsibilities):
- Schedule patients for appointments with multiple specialty practices
- Receive inbound calls and place outbound calls in a high call volume environment
- Utilize critical thinking skills for effective problem-solving
- Provide excellent customer service to patients
- Bilingual skills are a plus
What is Required (Qualifications):
- High school diploma or equivalent required
- Three years of experience in customer service or call center position, preferably in healthcare
- Customer-driven mindset
- Minimum typing speed of 35 words per minute
- Ability to work under stressful conditions and process a high volume of calls effectively
How to Stand Out (Preferred Qualifications):
- Associates Degree or continued administrative education
- Knowledge of medical terminology and Microsoft software applications
- Bilingual proficiency
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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