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Patient Call Representative and Finance Assistant - Hybrid/Remote
Pay$22.00 / hour
LocationBoston/Massachusetts
Employment typeFull-Time
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Job Description
- Req#: e8Qw8HN3qbVC
Employer Industry: Healthcare Services for the Homeless
Why consider this job opportunity:
- Salary starting at $22.00 per hour, increasing with experience
- Competitive time off policy of 4 weeks’ vacation
- Comprehensive health, dental, and vision insurance
- 403B retirement savings plan with employer contribution
- Additional annual compensation of $7,500 for demonstrated bilingual proficiency
- Opportunity to work in a hybrid remote setting (3 days in the office, 2 days remote)
What to Expect (Job Responsibilities):
- Answer multi-line telephone system promptly and professionally, providing high-quality customer service
- Utilize the EPIC system for patient registration and appointment scheduling
- Act as the administrative assistant to the Chief Financial Officer, facilitating meetings and organizing materials
- Use the Care Message platform to enhance patient communication and manage relevant reports
- Support front desk staff and assist the Referral Coordinator with Behavioral Health Authorizations as needed
What is Required (Qualifications):
- High School Diploma or equivalency
- Strong detail orientation with effective English communication (verbal and written) and interpersonal skills
- Ability to work positively with a diverse range of individuals and take direction well
- Experience working with indirect supervision
- Bilingual in Spanish and English required; two years of experience in a related field preferred
How to Stand Out (Preferred Qualifications):
- Working knowledge of Microsoft Excel, EPIC EMR, and Care Message is preferred
- Previous experience in a healthcare setting
- Familiarity with patient navigation in healthcare systems
- Strong organizational skills and ability to manage multiple tasks
- Experience in administrative support roles
#HealthcareServices #PatientSupport #BilingualJobs #CareerOpportunity #HybridWork
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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