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Patient Care Customer Service Coordinator (WFH)

Pay$15.00 / hour
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 21509
      Employer Industry: Healthcare Services

      Why Consider this Job Opportunity:
      - Salary up to $15 plus Quarterly Bonus opportunity
      - Work From Home after successful completion of IN OFFICE TRAINING and meeting expectations with management approval
      - Mon - Fri scheduled shift within 6am - 6pm; possible 4 day work week with 10-hour shifts
      - Supportive work environment with opportunities for career growth
      - Generous benefits package including medical, dental, vision, life insurance, and disability
      - Employee recognition program and bonus and incentive opportunities

      What to Expect (Job Responsibilities):
      - Accurately transcribe patient profiles over the telephone, including data entry and outbound calling
      - Obtain medically necessary documentation and process patient orders through the Online Pharmacy system
      - Resolve tracking issues, reschedule shipping orders, and troubleshoot problems based on patient input
      - Verify orders are complete and perform any other duties as assigned

      What is Required (Qualifications):
      - High school diploma or GED equivalent
      - 1-3 years of related work experience in a team-oriented environment preferred
      - Strong customer service background
      - Effective communication skills in English, both oral and written
      - Ability to multitask, pay attention to detail, and perform simple mathematical calculations

      How to Stand Out (Preferred Qualifications):
      - Experience in a healthcare-related service role
      - Knowledge of Microsoft applications including Word, Excel, etc.

      #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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