Community Health Center
Patient Communications Associate - Full-Time - Remote
4 days agoWhat's your preference?
Job Description
- Req#: JREQ-014721
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the United States (territories excluded)
- Supportive and collaborative work environment
- Engage in innovative healthcare practices and technologies
- Chance to make a positive impact on patient communication and experience
What to Expect (Job Responsibilities):
- Outreach to patients using various communication platforms, including text messages, phone calls, and emails
- Schedule and confirm appointments with patients while maintaining electronic medical records
- Update and correct patient health records in the patient management system and electronic medical record
- Provide portal support, including patient outreach and enabling access
- Run regular and ad hoc reports related to patient engagement activities
What is Required (Qualifications):
- Minimum of an Associate's Degree or Medical Assistant Certificate with one year of experience
- Strong customer/patient service experience
- Computer literacy and proficiency in using related software applications
- Excellent oral and written communication skills
- Remote workers must have access to reliable high-speed Internet and reside in the United States
How to Stand Out (Preferred Qualifications):
- Bilingual in Spanish
- Experience with patient engagement platforms such as Centricity and eClinicalWorks
#HealthcareServices #PatientEngagement #RemoteWork #CareerOpportunity #InnovativeHealthcareAbout the company
Primary care in your community. Medical, Dental, Behavior Health, and Specialty Services available across Connecticut.
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