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Patient Monitoring Support Specialist - Remote
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Job Description
- Req#: 243061
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Competitive pay with evening, night, and weekend shift differentials for qualifying positions.
- Comprehensive benefits starting on day one, including student loan repayment, tuition reimbursement, and free college education programs.
- Recognized as one of America's Best-In-State Employers by Forbes, reflecting a positive workplace culture.
- Opportunities for career growth and development within the organization.
- Supportive and inclusive work environment focused on team collaboration and respect for individuality.
- Flexibility in work schedule to meet departmental needs.
What to Expect (Job Responsibilities):
- Manage the referral and enrollment process for the Remote Patient Monitoring (RPM) program, ensuring timely patient contact.
- Verify patient eligibility and obtain necessary insurance authorizations prior to program enrollment.
- Provide comprehensive training to patients and caregivers on RPM device usage and troubleshooting.
- Oversee device inventory, maintenance, and logistics for device delivery and retrieval.
- Conduct follow-up calls to ensure patient satisfaction and address any concerns during the enrollment process.
What is Required (Qualifications):
- High school diploma or equivalent required; Associate's degree in a healthcare-related field preferred.
- Successful completion of Medical Assistant training or relevant work experience in a patient care setting required.
- Minimum of two (2) years of experience as a Certified Medical Assistant.
- Valid driver's license and current American Heart Association BLS Healthcare Provider Certification.
- Knowledge of medical terminology and proficiency in Microsoft Word and Excel.
How to Stand Out (Preferred Qualifications):
- Experience with Epic Electronic Health Record system.
- Critical thinking skills for troubleshooting and issue resolution.
- Certification as a Clinical Medical Assistant or related credential from a recognized agency.
#HealthcareServices #PatientCare #CareerGrowth #CompetitiveBenefits #InclusiveWorkplace
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