ShieldsRx
Patient Outreach Coordinator - Russian Speaking
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Job Description
- Req#: 7493680003
Employer Industry: Specialty Pharmacy
Why consider this job opportunity:
- Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire through the employer’s training program
- Engage in meaningful conversations with patients and make a positive impact on their healthcare experience
- Supportive and collaborative work environment focused on patient advocacy
- Gain experience in a growing field with opportunities for professional development
- Work independently while having the resources and tools needed to succeed
What to Expect (Job Responsibilities):
- Make outbound phone calls to eligible patients to educate and enroll them in the employer’s specialty pharmacy program
- Review patient electronic medical records (EMR) and chart notes prior to calls to ensure familiarity with their conditions
- Communicate the benefits of the employer’s pharmacy services and build rapport with patients
- Identify medications and supplies requiring special handling or storage
- Perform additional duties as assigned to support the pharmacy team
What is Required (Qualifications):
- Minimum educational requirement: High school diploma or GED
- 0-1 years of experience as a Pharmacy Technician or in a related role
- Strong verbal communication skills and ability to engage with patients effectively
- Self-motivated with the ability to work independently while maintaining a focus on patient advocacy
- Proficient in Microsoft Office, particularly Excel, Word, and Outlook
How to Stand Out (Preferred Qualifications):
- National certification from PTCB or equivalent is strongly preferred
- Prior experience in customer service or outbound calling is advantageous
- Bachelor’s degree is preferred
- Strong attention to detail and organizational skills
- Results-oriented with a positive outlook on patient care
#SpecialtyPharmacy #PatientCare #PharmacyTechnician #CareerDevelopment #HealthcareJobs
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Shields Health Solutions
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