Remote Jobs
Patient Relations Specialist - Remote after training!
7 days agoWhat's your preference?
Job Description
- Req#: 8013747002
Employer Industry: Eye Care Services
Why consider this job opportunity:
- Full benefits package including medical, vision, dental, and life insurance
- 401k with employer matching contributions
- Generous paid time off, including paid holidays and maternity leave
- Optical education reimbursement for continued learning
- Competitive base pay with opportunities for career advancement
- Work remotely after training, with shifts during standard business hours
What to Expect (Job Responsibilities):
- Respond promptly to incoming phone calls for all sites, ensuring exceptional quality of service
- Schedule patient appointments efficiently in NextGen, adhering to physician preferences
- Document patient requests and pertinent information accurately in the Electronic Medical Record (EMR)
- Maintain efficient call control to meet daily call production goals
- Coordinate with team members to ensure smooth workflow within the office
What is Required (Qualifications):
- High School Diploma or GED equivalent required
- Favorable result on background check required
- Proof of identity and right to work in the United States must be provided
- Minimum of 1-3 years of related experience in a call center or as a receptionist preferred
- Strong communication and interpersonal skills, with a patient-friendly demeanor
How to Stand Out (Preferred Qualifications):
- Healthcare experience preferred
- Prior experience with NextGen software or other EMR systems preferred
- Well-organized team player with great attention to detail
- Motivated and dependable with a strong customer service orientation
- Demonstrated superior computer skills
#EyeCareServices #PatientRelations #HealthcareJobs #RemoteWork #CareerOpportunity
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