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Patient Resource Specialist (Hybrid)


Pay$22.00 - $23.00 / hour
LocationMiami/Florida
Employment typeFull-Time

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  • Job Description

      Req#: 4716579007
      Employer Industry: Mental Health Services

      Why consider this job opportunity:
      - Salary up to $23 USD per hour
      - Opportunity to make a significant impact on patient health and well-being
      - Primarily remote position with flexibility to work from home
      - Supportive and collaborative team environment
      - Chance to connect patients with essential resources and improve their access to care
      - Comprehensive benefits package to support employee well-being

      What to Expect (Job Responsibilities):
      - Act as a liaison between patients and community resources, ensuring timely access to housing assistance, Medicaid enrollment, and food resources
      - Collaborate with care managers and healthcare providers to address patients' social, financial, and transportation needs
      - Assist patients with the process of applying for Medicaid and other public assistance programs
      - Maintain accurate records of patient interactions and resource referrals in compliance with HIPAA and company policies
      - Educate patients about available resources and provide follow-up support to ensure successful implementation of services

      What is Required (Qualifications):
      - High School Diploma or equivalent required
      - At least 2 years of experience in case management, social work, customer service, or a related field
      - Strong understanding of social determinants of health and their impact on patient outcomes
      - Excellent interpersonal skills and ability to communicate effectively with diverse populations
      - Proficient with technology, including Google tools and various digital platforms

      How to Stand Out (Preferred Qualifications):
      - College degree in Social Work, Healthcare Administration, or a related field
      - Experience with public assistance programs, including Medicaid and housing resources
      - Knowledge of local community resources and healthcare programs
      - Bilingual (English/Spanish) skills
      - Ability to work in a fast-paced environment while maintaining attention to detail and quality of care

      #MentalHealthServices #PatientAdvocacy #RemoteWork #HealthcareSupport #CareerOpportunity

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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