Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a possible hybrid option
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction
- Engage with a variety of healthcare initiatives, including Population Management and Chronic Disease Management

What to Expect (Job Responsibilities):
- Pre-register and schedule patients for appointments, procedures, tests, and other services
- Communicate with patient care teams to ensure efficient, appropriate care
- Complete patient checkout and schedule follow-up appointments as per physician’s orders
- Handle incoming calls, follow-up, referral work queues, and ticket scheduling
- Accurately enter data into the electronic health record while interacting with patients

What is Required (Qualifications):
- Minimum of 1 year of clinical healthcare experience, or 1 year as a Patient Scheduler I, or 1 year in a contact/call center
- Completion of Healthcare Business Insight’s Patient Access Certification Program within six months of hire
- Must complete designated HBI Courses within one year of hire

How to Stand Out (Preferred Qualifications):
- Experience in a high-call volume environment
- Proficient in electronic health record systems
- Strong customer service skills

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