Nuffield Health

Patient Services Administrator


PayCompetitive
LocationLeeds/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: JR0074799

      Patient Services Administrator - Outpatients
      Leeds | Outpatients | Permanent | Full time
      Up to £22,893 per annum depending on experience
      37.5 hours per week

      As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

      As a Patient Services Administrator at our Leeds hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

      As a Patient Services Administrator, you will:

      • Help people feel comfortable when they visit your department

      • Use your empathy and customer service skills to build positive relationships

      • Answer the phone, deal with enquiries and book appointments face to face and over email

      • Welcome patients in person, directing them to the appropriate changing or waiting rooms

      • Work closely with colleagues to ensure the department runs smoothly

      • Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

      Helping you feel good.

      We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With financial wellbeing support, a cycle to work scheme, gym membership, private healthcare and more – at Nuffield Health, we’ll take care of what’s important to you.

      Join Nuffield Health and create the future you want, today.

      If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

      It starts with you.

  • About the company

      Nuffield Health is the United Kingdom's largest healthcare charity.

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