Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $33.99, depending on location and experience
- Flexible remote work options available in select states
- Comprehensive benefits designed to support overall well-being and financial security
- Opportunity for career advancement within a large healthcare network
- Work in a patient-centered environment that values employee contributions

What to Expect (Job Responsibilities):
- Provide patient-centered, coordinated access to a complex network of healthcare facilities and clinics
- Foster relationships with existing patients and those seeking treatment
- Assist patients in a high-volume omni-channel environment via phone, email, and chat
- Schedule appointments and classes while providing tier 1 technical support for patient health applications
- Serve as an entry point and informational resource for patients navigating the health system

What is Required (Qualifications):
- Minimum of 2 years of customer service experience, preferably in a healthcare environment
- At least 2 years of experience interacting and engaging customers over the phone
- Availability to work a five-day week with flexible scheduling
- Ability to provide high-touch, personalized assistance to patients
- Familiarity with healthcare systems and patient care services

How to Stand Out (Preferred Qualifications):
- 2+ years of technical support experience
- Experience in high-volume call centers within the healthcare sector
- Background in administrative office roles related to healthcare
- Knowledge of pharmacy operations or patient care services in healthcare settings

#HealthcareServices #PatientCare #RemoteWork #CustomerService #CareerAdvancement

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