• Job Description

  Req#: 20364
  Therapeutic Associates - Oregon Regional Office is seeking a full-time Payer and Provider Relations Assistant. This is remote position (Oregon residents preferred). This role serves as a key support for a coalition of physical therapy clinics across three states by managing multiple aspects of the provider application process and troubleshooting provider contract and application issues. A large component of this position entails providing general clerical assistance and customer service to a physical therapy provider network and TAI's central billing office staff.
  
  The administrative duties of this position include ensuring that provider contracts and government applications are accurately completed with all necessary information and submitted or refiled in timely manner to government entities, insurance carriers, third-party administrators, managed care organizations and ancillary providers and necessary information is obtained from these same agencies to resolve contract issues.
  
  What We Offer:
  
  Benefits Package
  
  • Interactive Wellness Program with rewards for balanced, healthy living and mental health
  • Eligible for employee & family Physical Therapy benefits
  • Sick Time (accrued at 1 hour per every 30 hours worked)
  • 401(k) and profit-sharing program (Up to 5% of total compensation)
  
  Continuing Education Package
  
  • MedBridge Learning Subscription
  • Tuition Advancement program pre and post professional (application process)
  • Employee Service Scholarship
  
  Community and philanthropic support through individual grants and paid time off
  
  Duties & Responsibilities:
  
  • Communicates with providers, medical office staff, insurance carriers and licensing agencies to provide status information and complete health plan enrollment, government applications, credentialing, and re-credentialing applications
  • Create health plan provider rosters and clinic reports including reviewing for accuracy and submitting electronically monthly by the deadline
  • Prepare verification letters and maintains database and provider profiling system(s)
  • Answers questions regarding contracting process, policies, procedures, administrative rules and fee schedules
  • Analyze and calculate fee schedules for various state and federal and insurance contracts
  • Troubleshoots reimbursement issues and claim processing errors
  • Maintain and administer website for physical therapy provider network
  • Maintains database of all contracts and specific applications sent to prospective new providers and clinics
  • Researches enrollment and disenrollment problems for providers with various insurance carriers and government entities
  • Assist with ongoing monitoring of compliance requirements for the physical therapy provider network
  • Tracks project and application action items and deliverables and follows up with providers as necessary
  • Forwards requested information/documentation to prospective providers in a timely manner
  • Coordinates/documents workflow between providers, office staff, and other internal departments
  • Processes provider applications and re-applications; including reviewing mailings for accuracy and generating the initial mailings
  • Performs other duties as assigned
  
  Minimum Qualifications:
  
  • 2+ years of experience working in the healthcare industry
  • Must reside in Idaho, Oregon or Washington
  • High school diploma or equivalent GED
  
  Preferred Qualifications:
  
  • Associates Degree or Bachelor's Degree in a related field
  
  
  Why Join Our Team:
  
  
  • Professional and Clinical Development - Ongoing mentorship and continuing education opportunities.
  • Collaboration and Care Team Model - Opportunity to work within a care team that provides support and collaboration both within individual clinics and across the organization. We strive for focused attention on each patient's journey toward positive health and wellness.
  • Innovation - We are committed to exploring new technology, treatment methodologies and process improvements that support our care teams and enhance the patient experience.
  • Committed to diversity and inclusion - We believe that diversity makes our clinic stronger. We are committed to creating an inclusive environment where everyone feels welcome and respected.
  • Community Oriented - Giving back to the community is a part of who we are. We give back to our community through free community education events, local sporting events, local school organizations, youth organizations, Veterans organizations, and community improvement projects.
  
  Check out our video-
  
  It's more than just a job
  
  Who We Are:
  
  • Legacy - Therapeutic Associates is the pioneer of outpatient physical therapy. Since its founding in 1952, the Company has thrived by adhering to the highest standards of excellence, adapting and innovating while serving patients with quality care and compassion. We continue to be an important part of leading and advocating for the advancement of our profession.
  • Independence within Partnership - Therapeutic Associates is made up of a partnership of unique clinics, each locally directed by physical therapists who are dedicated to their patients, their communities and to our profession. Our clinics are managed by owners and directors who have the support and resources of our large organization combined with the freedom to make decisions with their teams to best serve their patients and community.
  
  How To Apply:
  
  Being a part of the Therapeutic Associates Physical Therapy family is an opportunity to make a positive impact in our communities while continuing to learn and grow within a challenging and gratifying profession. If you would like to learn more about becoming part of the Therapeutic Associates team, please review our website and submit your resume today!
  
  Therapeutic Associates Inc. (TAI) is a company that strives to ensure that all people belong in our spaces and have opportunities for growth because we believe that diversity in our team makes us outstanding. Therefore, TAI hires, promotes, and terminates with equitable practices where discrimination and harassment are unacceptable based on any characteristic protected by federal, state or local laws. This includes but is not limited to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, ethnicity, socioeconomic status, citizenship, weight, marital status.
  
  #LI-DNI

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