Position Title: Payment Risk Specialist I
Department: Payment Operations
Reports To: Fraud Supervisor
FLSA Status: Non-Exempt
Job Type: Full-time, Hourly

Location: United States
Overview: One Inc is looking for a Payment Risk Specialist I to prevent, detect and remediate
fraudulent payments. As a Payment Risk Specialist I, you will be responsible for daily and
monthly monitoring of transaction activity and be equipped to recognize high risk patterns. In
this role you will be trained on how best to remediate payments fraud with controls and funds
recovery in collaboration with partner institutions. The Payment Risk Specialist will
communicate directly to clients and serve as a subject matter expert on payments risk.

Key Responsibilities:
• Investigate daily exception cases timely, prioritizing by level of risk.
• Participate in rotating on-call schedule to monitor outside regular business hours.
• Exercise critical thinking and professional discretion to differentiate fraud from expected
business.
• Escalate unusual activity that may pose risk to the Company and clients.
• Build strong, trustful relationships with customers, banking partners, and any outside
vendors that have crossover with Payment Operations Risk and Compliance functions as
applicable.
• Develop, maintain, and update reports to capture fraud events and drive best practices.
• Assist with compliance and risk management related projects ensuring the Company
and clients are adhering to applicable rules, regulations and best practices.
• Stay informed about the latest industry fraud trends.
• Other projects and/or duties assigned as necessary.

Skills:
• Proficiency in Microsoft Office Applications is required
• Intermediate Excel skills are highly desired
• Excellent attention to detail, strong investigative and analytical skills
• Solid organizational skills, including multitasking and time-management
• Excellent listening, verbal and written communication skills
• Strong client-facing professionalism
• Ability to work independently and reference documented resources online

Education & Experience:
• Bachelor's Degree in Business, Finance or related field or 3+ years in Payments, Anti-
Money Laundering or Risk Management
• Proven work experience in banking, insurance, risk management or compliance in the
payments industry is preferred.
Desired Traits:
• Inquisitive, Problem Solver, Demonstrates Ethical Behavior, Leverages Resources, Strong
Drive, True Team Player, Supportive & Adaptable to Change, Growth Mindset
Physical Demands:
The conditions herein are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential job functions.
Environment: Standard indoor office setting; exposure to computer screens.
Physical: Requires repetitive motion. Substantial movements/motions of the wrists
hands, and/or fingers. Sufficient mobility to work in an office setting; stand
or sit for prolonged periods of time; operate office equipment including use
of a computer keyboard, mouse, scanner and other tools as needed.
Vision: See in the normal vision range with or without correction; vision sufficient
to read computer screens and printed documents.
Hearing: Ability to hear in the normal audio range with or without corrections.
Company Profile: One Inc provides insurers with the capability to give their customers what they
expect: choice, control, convenience, and continuity. That's the strength derived from the Power of
One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments.
The One Inc Digital Payments Platform combines multi-channel digital communications with electronic
payment processing and disbursement, creating a frictionless premiums and claims payments
experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc
manages billions of dollars per year in premiums and claims payments.
Headquartered in Folsom, CA-One Inc offers a competitive salary, and benefits including medical,
dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of
promoting from within whenever possible.
One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it
operates in.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.