• Job Description

  Req#: 1875
  Job title: Payments Analyst, Issuer Processor
  
  Reports to: Sr Director, Payments Processing
  
  Department: Acquiring
  
  Location: Remote
  
  Grade: 18
  
  About Priority:
  
  Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.
  
  We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.
  
  At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.
  
  About the Role:
  
  We are looking for a skilled Payments Analyst, Issuer Processor to join our team. This role focuses on managing and optimizing the technical aspects of the issuer platforms and payment processor platforms. The successful candidate will leverage their expertise in payment systems, integrations, and data analysis to ensure seamless operations, maintain system integrity, and ensure compliance with industry standards and regulations.
  
  Responsibilities:
  
  • Issuer Platform & Processor Integration: Oversee and manage the integration of credit card issuer platforms with third-party payment processors and acquirers. Ensure data flows seamlessly between internal systems and external partners.
  • Transaction Monitoring & Analysis: Monitor and analyze transaction data across multiple platforms to detect anomalies, errors, and any data integrity issues.
  • System Optimization & Configuration: Work closely with our product, business, and development teams to optimize the configuration of payment platforms and processors. Recommend improvement to streamline processes and increase efficiency.
  • Documentation & Process Improvement: Maintain comprehensive documentation related to payment systems configurations, workflows, and troubleshooting procedures.
  • Payment Networks Certification: Work with our card acquiring certification team on any new or existing certification that is required with our payment networks or issuer processors.
  
  
  What success Looks Like:
  
  
  • Seamless and Secure Integrations: All credit card issuer platforms are integrated efficiently and securely with third-party payment processors and acquirers, with data flowing flawlessly and without issues.
  • Proactive Issue Resolution: Transaction data is consistently monitored and analyzed, allowing for the proactive detection and swift resolution of anomalies, errors, and data integrity issues across all platforms.
  • Optimized Payment Operations: Payment platforms and processors are continually optimized and configured to streamline processes, increase efficiency, and reduce operational friction.
  • Comprehensive and Accessible Documentation: All payment systems configurations, workflows, and troubleshooting procedures are meticulously documented and readily available, facilitating smooth operations and knowledge transfer.
  • Timely and Successful Certifications: All necessary payment networks and issuer processor certifications are obtained efficiently and on schedule, ensuring continuous compliance and functionality.
  • Expert Troubleshooting: Complex issues across integrated payment systems are effectively and quickly identified and resolved, minimizing downtime and impact.
  • Compliance Adherence: A deep understanding of card associations interchange compliance is consistently applied, ensuring all payment operations meet regulatory standards.
  
  
  Candidate Requirements:
  
  Required
  
  
  • Minimum 5 years' experience in the payment platform management, financial transaction systems, particularly in the credit card issuer/ acquirer space.
  • Minimum 3 years' experience in the merchant acquiring/credit card processing industry.
  • Detailed understanding of card associations interchange compliance.
  • Proficiency of PCs - Microsoft Office Suite (Word/Excel/PowerPoint).
  • Strong communication skills both written and verbal.
  • Strong attention to detail, problem solving skills, and multi-tasking capabilities.
  • Strong experience with integration of payment systems and troubleshooting complex issues across multiple systems.
  • Strong knowledge of the ISO20022 and ISO8583 messaging standards and different APIs ( rest, soap, websockets).
  • Experience in implementing backend/ frontend settlement network certifications.
  
  
  Work Environment & Culture:
  
  We believe that performance and experience go hand in hand - an exceptional Employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.
  
  Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you'll be part of a company that empowers you to perform at your best and be known for results.
  
  Compensation & Benefits:
  
  Compensation range: $94,365 - $113,890
  
  We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.
  
  Financial Wellness
  
  • Bonus programs
  • 401(k) match
  • Employee Stock Purchase Program (ESPP)
  • HSA and FSA options
  • Financial wellness resources and employee discount programs
  
  
  Health & Well-being
  
  • Medical, dental, and vision coverage
  • Mental health support for employees and dependents through Lyra Health
  • Family planning and women's health benefits through Carrot
  • Gym membership reimbursement and virtual wellness programs (including yoga)
  
  
  Time Off
  
  • 3 weeks PTO to start, with unlimited PTO after year one
  
  
  Growth & Development
  
  • Education expense reimbursement
  • Leadership development programs
  • Certified Payments Professional (CPP) certification support
  
  
  We believe great performance starts with feeling supported - and we've built our benefits with that in mind.
  
  Traditional Physical Requirements:
  
  • Requires prolonged sitting, standing, bending, stooping and stretching.
  • Requires the ability to lift 10 pounds.
  • Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).
  
  
  Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.

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