Payments Firm Lead Supervisor

Location

London / Leeds / Edinburgh

Salary

London up to £75,000 and National up to £68,000 (salary offered will be based on skills and experience)

Are you interested in work, which is dynamic, high impact and makes a real difference to people’s lives? Are you passionate about fighting financial crime? Are you intrigued by the chance to tackle consumer harm in payments and e-money? If the answer to these questions is yes, and you want to make a difference by working in a team focused on reducing consumer harm, raising standards, and countering illicit activity in this exciting and fast-moving sector, then we’d love to hear from you!

The Team

The Market Interventions – Payments Department is responsible for supervising over 1250 non-bank payment service providers, and for providing specialist payments support and insight across the FCA. You will be involved in a diverse range of issues including consumer harm, prudential weakness, and financial crime. We also work closely with external stakeholders such as The Bank of England to deliver a co-ordinated supervisory approach. We’re seeking candidates with leadership potential and proven organisational skills. Individuals need to be able to demonstrate good judgement, engagement, delivery and self-management.

What you will be doing

• High profile, interesting and varied work in a fast moving and dynamic sector

• Exercising your judgement and understanding to assess and prioritise risk, using your experience and analysis to develop and execute supervisory strategy

• You will be part of the Divisional wider leadership team so will assist in the proactive planning, prioritisation, and allocation of supervisory work

• Robustly challenging senior management at firms to deliver better customer outcomes, including culture, governance, business models, systems and controls

• Receiving and utilising intelligence and liaising with partner law enforcement agencies such as HMRC, NCA and the Police

What you will get from the role

• Work on the front line of the protection of UK customers

• Support and develop skills and capabilities within a regulated environment, able to assess and quantify risk and develop appropriate strategies to stop the risk happening

• Learn and develop a deep understanding of relevant legislation and how it applies to regulated firms

• Play a key role in shaping and influencing strategy and policymaking in this sector

• Line management experience

• Work within a dynamic supportive and innovative team, contributing to wider divisional and FCA wide opportunities to move onward towards more senior roles

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

Core benefits that you will receive as standard are:

• 25 days holiday per year plus bank holidays

• Private healthcare with Bupa

• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)

• Life assurance of eight times your basic salary

• Income protection

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.

The skills and experience you will have

Minimum

We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role.

• Prior experience gained in either prudential risk, financial crime regimes and/or risk management

• Prior experience in understanding and interpreting analytical / market data

Essential

• Ability to coach, guide and motivate others and serve as a role model to positively promote and influence good behaviours within the team and wider division

• Strong ability to help plan, prioritise and allocate work within teams

• Strong analytical capability with proven ability to reach sound judgements quickly and clearly from a broad and varied range of information

• Ability to risk assess complex problems, think strategically, and identify potential harms

• Proven ability to balance and manage conflicting priorities, with factors often outside of your control

• Ability to lead and effectively delegate complex and large pieces of work with minimal oversight from others

• Strong interpersonal and communication skills to build and maintain relationships with senior management and stakeholders internally and externally

• Ability to present yourself and the FCA in a professional and credible manner, with strong verbal and written presentational skills

About the FCA

The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair, and competitive. We do this to make sure markets work well for individuals, businesses, and the economy as a whole. For more information on what we do, our three-year strategy can be found here.

The FCA's Values & Diversity

Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from women, disabled and minority ethnic candidates for our Lead Associate role.

Flexible working

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we won’t judge you for asking.

Multi-location

As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from.

Useful Information

• This role is graded as Lead Associate - Regulatory

• Applications for this role close on Tuesday 6th August (midnight)

• CVs will be reviewed by the recruiting team from Wednesday 7th August onwards

What to expect from our interview process

• Case study exercise: W/C 12th August

• Competency based interview: W/C 26th August

Your Recruiter will discuss the process in detail with you during screening for the role.

Got a question?

For internal candidates: please speak to Jen Wishart on jennifer.wishart@fca.org.uk

For external applicants, please contact Chhavi Bartaria at chhavi.bartaria@fca.org.uk

Application support

We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best.

If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible.