• Job Description

  Req#: G9914-25-0153?language=en&page=613&sort=publicationDateDesc

  Job summary

  The NHS Business Services Authority's (NHSBSA) payroll function requires daily administration support to the various Payroll teams.

  As a Payroll Assistant, you'll be at the heart of our operations, ensuring accurate data entry, managing employee benefits, processing expenses, and supporting key payroll functions. You'll work with a friendly, collaborative team in a fast-paced environment where your contributions truly matter.

  What do we offer?

  o Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require ito 27 days leave (increasing with length of service) plus 8 bank holidayso Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you and your loved oneso Access to a wide range of benefits and high street and online discounts

  Main duties of the job

  As a Payroll Assistant within the NHS Business Services Authority, you will provide essential administrative support to ensure the accurate and timely processing of payroll and employee benefits. Your responsibilities will include:

  • Inputting and maintaining employee data in the ESR system with a high level of accuracy and confidentiality.
  • Administering a range of employee benefit schemes, including childcare vouchers, cycle-to-work, and travel passes.
  • Processing and verifying staff expense claims in line with NHSBSA policies and service level agreements.
  • Supporting the administration of maternity applications, SSP1 forms, and taxable mileage reports.
  • Managing general office duties such as filing, scanning, and responding to payroll-related queries.
  • Assisting with financial processes including BACS reconciliation, cheque printing, and requisition raising.
  • Collaborating with colleagues across finance and HR to ensure a seamless and efficient payroll service.

  About us

  Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care.

  Details

  Date posted

  19 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  914-BSA7254994

  Job locations

  Stella House

  Goldcrest Way

  Newcastle Upon Tyne

  NE15 8NY

  
  

  Job description

  Job responsibilities

  In this role, you are accountable for

  1. Opening, registering, sorting and distributing post and actions all relevant correspondence, distributing to relevant parties.

  2. Distribution of daily emails to the payroll team areas.

  3. Entering data into ESR system and be responsible for accurate update, recording, deleting and monitoring of all relevantinformation.

  4. Logging & processing maternity applications, distribute letters to employee.

  5. Logging & distributing SSP1 forms to employees.

  6. Administration of various benefit schemes i.e. Childcare, Cycle to work, Lease Car, Travel Passes, Season Rail Tickets.

  7. Performing national minimum wage checks.

  8. Raising requisitions, ensuring that the appropriate processes have been followed and all approvals are in place.

  9. Cheque Stationery Ordering.

  10. Ongoing administration of my lifestyle portal.

  11. Answering employee queries, ensuring escalation where necessary.

  12. Administration of electronic expenses database (Easy).

  13. Verifying, assessing and inputting of staff expense claims in line with KPIs.

  14. Producing taxable mileage reports and distributing to payroll.

  15. Creating employee record within finance system (Integra).

  16. Administering new car orders, validating employee sensitive data.

  17. Ensuring mileage rates are updated and in line with HMRC regulations.

  18. Ensuring only correctly completed, and fully authorised expense claims are paid within service levels and identify potentialirregularities as appropriate.

  19. Running bacs reconciliation report and distributing accordingly.

  20. Ensuring procedures are up to date reflecting any process changes.

  21. Inputting employee sensitive data into ESR, ensuring accuracy and attention to detail.

  22. Daily pension payments cheque printing.

  23. Providing full financial administration is respect of pre-payment certificates, including the input of information and processing ofpost order refunds.

  24. Recording and distributing DTS documentation to the relevant team members.

  25. Managing general office duties i.e. filing, scanning, monitoring/replying to e-mails and any ad hoc duties.

  26. Taking responsibility for self-management and to identify personal development needs to the benefit of the business.

  27. Participating in team meetings/weekly huddles.

  28. Encouraging a culture of continuous improvement by ensuring that procedures are maintained and adhered to.

  Job description

  Job responsibilities

  In this role, you are accountable for

  1. Opening, registering, sorting and distributing post and actions all relevant correspondence, distributing to relevant parties.

  2. Distribution of daily emails to the payroll team areas.

  3. Entering data into ESR system and be responsible for accurate update, recording, deleting and monitoring of all relevantinformation.

  4. Logging & processing maternity applications, distribute letters to employee.

  5. Logging & distributing SSP1 forms to employees.

  6. Administration of various benefit schemes i.e. Childcare, Cycle to work, Lease Car, Travel Passes, Season Rail Tickets.

  7. Performing national minimum wage checks.

  8. Raising requisitions, ensuring that the appropriate processes have been followed and all approvals are in place.

  9. Cheque Stationery Ordering.

  10. Ongoing administration of my lifestyle portal.

  11. Answering employee queries, ensuring escalation where necessary.

  12. Administration of electronic expenses database (Easy).

  13. Verifying, assessing and inputting of staff expense claims in line with KPIs.

  14. Producing taxable mileage reports and distributing to payroll.

  15. Creating employee record within finance system (Integra).

  16. Administering new car orders, validating employee sensitive data.

  17. Ensuring mileage rates are updated and in line with HMRC regulations.

  18. Ensuring only correctly completed, and fully authorised expense claims are paid within service levels and identify potentialirregularities as appropriate.

  19. Running bacs reconciliation report and distributing accordingly.

  20. Ensuring procedures are up to date reflecting any process changes.

  21. Inputting employee sensitive data into ESR, ensuring accuracy and attention to detail.

  22. Daily pension payments cheque printing.

  23. Providing full financial administration is respect of pre-payment certificates, including the input of information and processing ofpost order refunds.

  24. Recording and distributing DTS documentation to the relevant team members.

  25. Managing general office duties i.e. filing, scanning, monitoring/replying to e-mails and any ad hoc duties.

  26. Taking responsibility for self-management and to identify personal development needs to the benefit of the business.

  27. Participating in team meetings/weekly huddles.

  28. Encouraging a culture of continuous improvement by ensuring that procedures are maintained and adhered to.

  Person Specification

  Qualifications

  Essential

  • Educated to GCSE standard in a minimum of 4 subjects including English and Maths.

  Desirable

  • Have or studying for a Finance or Business qualification e.g. AAT or similar

  Personal Qualities, Knowledge and Skills

  Essential

  • Numerate.
  • Analytical.
  • Organised.
  • Confident/ pleasant telephone manner.
  • Works on own initiative.
  • Team player.
  • Works well under pressure.
  • Flexible.
  • IT Literate.

  Desirable

  • Use of Microsoft Word and Excel.
  • Financial processing systems.
  • Knowledge of Integra financial software.
  • Understanding of Databases.
  • Knowledge of ESR.

  Experience

  Essential

  • Working to strict guidelines.
  • General office experience.
  • Working to deadlines.
  • Prioritising workload.

  Desirable

  • Handling customer telephone calls.
  • Experience in a busy finance office.
  • High volume processing.
  • Customer help-desk experience.
  • Documenting procedures.

  Person Specification

  Qualifications

  Essential

  • Educated to GCSE standard in a minimum of 4 subjects including English and Maths.

  Desirable

  • Have or studying for a Finance or Business qualification e.g. AAT or similar

  Personal Qualities, Knowledge and Skills

  Essential

  • Numerate.
  • Analytical.
  • Organised.
  • Confident/ pleasant telephone manner.
  • Works on own initiative.
  • Team player.
  • Works well under pressure.
  • Flexible.
  • IT Literate.

  Desirable

  • Use of Microsoft Word and Excel.
  • Financial processing systems.
  • Knowledge of Integra financial software.
  • Understanding of Databases.
  • Knowledge of ESR.

  Experience

  Essential

  • Working to strict guidelines.
  • General office experience.
  • Working to deadlines.
  • Prioritising workload.

  Desirable

  • Handling customer telephone calls.
  • Experience in a busy finance office.
  • High volume processing.
  • Customer help-desk experience.
  • Documenting procedures.

  Employer details

  Employer name

  NHS Business Services Authority

  Address

  Stella House

  Goldcrest Way

  Newcastle Upon Tyne

  NE15 8NY

  
  

  Employer's website

  https://careers.nhsbsa.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  NHS Business Services Authority

  Address

  Stella House

  Goldcrest Way

  Newcastle Upon Tyne

  NE15 8NY

  
  

  Employer's website

  https://careers.nhsbsa.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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