• Job Description

  Req#: B0167-24-0024?language=en&page=674&sort=publicationDateDesc

  Job summary

  Havering Liberty Primary Care Network is looking to appoint a General Practice Assistant or GPA Trainee to join Havering Liberty a newly established Primary Care Network.

  The post holder will be trained to support the streamlining of clinics by performing the more routine administration and clinical tasks to provide the GP with greater capacity to focus on the patient. The role of the General Practice Assistant (GPA) within Havering Liberty PCN will be developed in practice with the support of a GP Mentor and the local Training Hub Provider to complete an accredited training programme. If the post holder is already an accredited GPA this will be discussed and clarified as part of the application and interview process.

  External candidates only

  Main duties of the job

  The role of the General Practice Assistant (GPA) within Havering Liberty PCN will be developed in practice with the support of a GP Mentor and the local Training Hub Provider to complete an accredited training programme.If the post holder is already an accredited GPA this will be discussed and clarified as part of the application and interview process.

  About us

  Havering Liberty Primary Care Network

  We are a collaborative healthcare network of five General Practices serving the population of Upminster and Hornchurch with an extended multi-disciplinary team seeking to provide accessible, patient-centred, and high-quality primary care services that promotes the health and well-being of our community and our workforce.

  Havering Liberty PCN is led by our Clinical Director and PCN Manager who work together with the GP leads from each practice. The PCN also works closely with and is supported by its GP Federation, Havering Health Ltd, who are the employing body for the workforce of the network. The GP Federation supports the provision of innovative, high-quality and responsible health care services for Haverings residents.

  Date posted

  29 July 2024

  Pay scheme

  Other

  Salary

  £25,000 to £29,000 a year Inclusive and dependent on experience.

  Contract

  Fixed term

  Duration

  1 years

  Working pattern

  Full-time, Part-time

  Reference number

  B0167-24-0024

  Job locations

  170 Rush Green Road

  Rush Green

  Romford

  Essex

  RM7 0JU

  
  

  Job description

  Job responsibilities

  The full Job Description is attached for further information. JOB SUMMARY

  The post holder will be trained to support the streamlining of clinics by performing the more routine administration and clinical tasks to provide the GP with greater capacity to focus on the patient. The role of the General Practice Assistant (GPA) within Havering Liberty PCN will be developed in practice with the support of a GP Mentor and the local Training Hub Provider to complete an accredited training programme. If the post holder is already an accredited GPA this will be discussed and clarified, as well as establishing primary care experience during the interview process.

  Training and support

  The GPA role offers significant opportunities for learning and professional development. This role will be developed depending on the needs of each individual practice and all training will be carried out in post. Each GPA will have a GP mentor from within the practice they are assigned; if not yet an accredited GP the post holder will also embark on a 6 to 9 month self-directed learning programme. Protected learning time of a day for self-learning and day for mentor supervision will be provided.

  Key Responsibilities

  Depending on your practices needs, a GP Assistant can be trained to help with:

  Sorting all clinical post and prioritising. Sign posting some post to other healthcare professionals, such as Clinical Pharmacists

  Extracting all information from clinical letters that needs coding and adding notes

  Dealing with all routine clinical post directly e.g. DNA letters, 2WW etc.

  Arranging appointments, referrals and follow up appointments of patients

  Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

  Dipping urine, taking blood pressure, ECGs & phlebotomy

  Completing basic (non-opinion) forms for the GP to approve and sign such as insurance forms, mortgage forms e.g. ESA113 etc

  Explaining treatment procedures to patients including arranging follow up appointments

  Helping the GP liaise with outside agencies i.e. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

  Support the GP with immunisations/wound care

  Support and carryout any tasks set by the PCN Clinical Director, PCN Manager and the wider PCN multi-disciplinary team with regard to meeting the requirements as set out by the Network Contract DES

  Job description

  Job responsibilities

  The full Job Description is attached for further information. JOB SUMMARY

  The post holder will be trained to support the streamlining of clinics by performing the more routine administration and clinical tasks to provide the GP with greater capacity to focus on the patient. The role of the General Practice Assistant (GPA) within Havering Liberty PCN will be developed in practice with the support of a GP Mentor and the local Training Hub Provider to complete an accredited training programme. If the post holder is already an accredited GPA this will be discussed and clarified, as well as establishing primary care experience during the interview process.

  Training and support

  The GPA role offers significant opportunities for learning and professional development. This role will be developed depending on the needs of each individual practice and all training will be carried out in post. Each GPA will have a GP mentor from within the practice they are assigned; if not yet an accredited GP the post holder will also embark on a 6 to 9 month self-directed learning programme. Protected learning time of a day for self-learning and day for mentor supervision will be provided.

  Key Responsibilities

  Depending on your practices needs, a GP Assistant can be trained to help with:

  Sorting all clinical post and prioritising. Sign posting some post to other healthcare professionals, such as Clinical Pharmacists

  Extracting all information from clinical letters that needs coding and adding notes

  Dealing with all routine clinical post directly e.g. DNA letters, 2WW etc.

  Arranging appointments, referrals and follow up appointments of patients

  Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

  Dipping urine, taking blood pressure, ECGs & phlebotomy

  Completing basic (non-opinion) forms for the GP to approve and sign such as insurance forms, mortgage forms e.g. ESA113 etc

  Explaining treatment procedures to patients including arranging follow up appointments

  Helping the GP liaise with outside agencies i.e. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

  Support the GP with immunisations/wound care

  Support and carryout any tasks set by the PCN Clinical Director, PCN Manager and the wider PCN multi-disciplinary team with regard to meeting the requirements as set out by the Network Contract DES

  Person Specification

  Special skills & aptitudes

  Essential

  • Evidence of good verbal and written communication skills
  • The ability to complete forms such as those for clinical investigations, referral templates, benefits and insurance
  • Strong organisational skills including planning, prioritising, time management, report writing and record keeping
  • Understanding of the requirements for handling information in health and social care settings
  • Ability to recognise and work within limits of competence and seek advice when needed
  • Ability to build and maintain long- term-working relationships with colleagues
  • A professional and compassionate attitude to patient care, providing support while maintaining professional boundaries
  • Ability to remain diplomatic when dealing with sensitive matters or having challenging discussions with patients or carers
  • Willingness to take a pro-active and flexible approach to the role as it develops over time

  Desirable

  • Understanding of clinical policies and procedures, the preparation of medical equipment and environments and infection control
  • Phlebotomy -Experience of understanding, preparing, obtaining and transporting venous blood samples

  Experience

  Essential

  • Experience of working in health, social care or other support roles in direct contact with people, families or carers (in a paid or voluntary capacity)
  • Experience of working within multi- professional team environments

  Desirable

  • Experience of using the EMIS clinical system

  Qualifications

  Essential

  • Grade A-C GCSE English and Maths or equivalent qualifications.
  • Strong verbal communication skills
  • Strong written communication and administrative skills
  • Excellent computer skills including email, word and excel
  • Has enrolled in, undertaking or willing to enrol on the 6-9 month self-directed learning
  • To have a DBS enhanced level checked carried out by the employer or have an existing DBS

  Person Specification

  Special skills & aptitudes

  Essential

  • Evidence of good verbal and written communication skills
  • The ability to complete forms such as those for clinical investigations, referral templates, benefits and insurance
  • Strong organisational skills including planning, prioritising, time management, report writing and record keeping
  • Understanding of the requirements for handling information in health and social care settings
  • Ability to recognise and work within limits of competence and seek advice when needed
  • Ability to build and maintain long- term-working relationships with colleagues
  • A professional and compassionate attitude to patient care, providing support while maintaining professional boundaries
  • Ability to remain diplomatic when dealing with sensitive matters or having challenging discussions with patients or carers
  • Willingness to take a pro-active and flexible approach to the role as it develops over time

  Desirable

  • Understanding of clinical policies and procedures, the preparation of medical equipment and environments and infection control
  • Phlebotomy -Experience of understanding, preparing, obtaining and transporting venous blood samples

  Experience

  Essential

  • Experience of working in health, social care or other support roles in direct contact with people, families or carers (in a paid or voluntary capacity)
  • Experience of working within multi- professional team environments

  Desirable

  • Experience of using the EMIS clinical system

  Qualifications

  Essential

  • Grade A-C GCSE English and Maths or equivalent qualifications.
  • Strong verbal communication skills
  • Strong written communication and administrative skills
  • Excellent computer skills including email, word and excel
  • Has enrolled in, undertaking or willing to enrol on the 6-9 month self-directed learning
  • To have a DBS enhanced level checked carried out by the employer or have an existing DBS

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Havering Health Ltd

  Address

  170 Rush Green Road

  Rush Green

  Romford

  Essex

  RM7 0JU

  
  

  Employer's website

  http://haveringhealth.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Havering Health Ltd

  Address

  170 Rush Green Road

  Rush Green

  Romford

  Essex

  RM7 0JU

  
  

  Employer's website

  http://haveringhealth.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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