NHS

PCN GP Assistant (GPA)


Pay24k - 27k / year
LocationManchester/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: B0114-25-6WBN?language=en&page=432&sort=publicationDateDesc

      Job summary

      A new exiting opportunity has arisen within Northenden and Brooklands Primary Care Network (PCN) to recruit a GP Assistant role to assist the GPs and other clinicians in their daily administrative tasks.

      This is an interesting new role for someone who is enthusiastic in supporting patients in their health care. This role will help to deliver better outcomes for them by supporting GPs and practices to deliver excellent health care.

      Duties will also include some minor clinical tasks. In addition to the Practice level work there will be sessions working in the 3 PCN care homes.

      Two homes support people with a learning disability (LD) and the other home supports elderly patients. This support is to achieve better health outcomes and experience of services for the patients and their carers.

      We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service and health care.

      The successful candidate should have a Healthcare qualification (level 3 or 4) or working towards gaining an equivalent level/relevant experience.

      Main duties of the job

      A GPA will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP. This in turn will free up the GPs time to focus on the patient within a practice setting, resulting in improved patient flow and experience, and increasing the time efficiency of appointments.

      Supporting the 80 approx. patients residing in the care homes within the PCN. This will involve assisting with ward rounds and arranging any necessary follow ups, tests or investigations to achieve better health outcomes and experience of services.

      This role is based within GP Practices and care homes. The role is intended to become a part of multidisciplinary teams to further embed a personalised care approach.

      About us

      Northenden and Brooklands Primary Care Network consists of 5 practices serving almost 30,000 patients.

      The job will involve supporting the 5 practices which are:

      Brooklands, The Park, Northern Moor, Northenden and Woodlands Medical Practices which are all within a mile 1.5 mile radius of each other.

      Details

      Date posted

      25 June 2025

      Pay scheme

      Other

      Salary

      £24,000 to £27,000 a year dependant on experience

      Contract

      Permanent

      Working pattern

      Full-time, Part-time

      Reference number

      B0114-25-6WBN

      Job locations

      Brooklands Medical Practice

      Altrincham Road

      Manchester

      M239JH


      The Park Medical Centre

      434 Altrincham Road

      Manchester

      M239AB


      Northern Moor Medical Practice

      216 Wythenshawe Road

      Manchester

      M230PH


      9 Maple Road

      Manchester

      M239RL


      Mancunian Community Health Nhs Trust

      489 Palatine Road

      Manchester

      M224DH


      Job description

      Job responsibilities

      Main duties to include :

      Care home work :

      Will work with GPs and practice staff to organise weekly care home rounds.

      This will include information gathering , proactive reviews , taking clinical observations , completing referrals and checking re resident appointments to help complete care planning.

      Liaise with the care homes on a regular basis and liaise with GP practices if required.

      Support the GPs to carry out new resident and proactive reviews.

      Help deal with the daily queries received from the care homes, seeing the queries through to completion and linking in with the relevant clinicians to enable this completion.

      Signpost practice team members, service users and carers to relevant services.

      Liaise with other stakeholders as needed for the collective benefit of patients including but not limited to patients, carers, GPs, Nurses, other practice staff and other healthcare professionals.

      Develop excellent working relationships with all care home staff, GP staff, wider service networks including the voluntary sector, adult social care, hospitals, community pharmacists and other members of the MDT.

      Providing a point of contact for both staff and patients in coordinating care and will help to deal with incoming queries.

      Support patients to access personalised care and support plans, in line with best practice.

      Ensure regular and consistent communication with care homes regarding patient progress and any complications, including supporting the coordination of ward rounds.

      Practice work:

      Extracting information from clinical letters that needs coding and adding to notes.

      Arranging appointments, referrals, tests and follow up appointments of patients.

      Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

      Dipping urine, taking blood pressure, ECGs & phlebotomy.

      Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc GPA Competency Framework 2.

      Explaining treatment procedures to patients.

      Helping the GP liaise with outside agencies e.g. getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s).

      Job description

      Job responsibilities

      Main duties to include :

      Care home work :

      Will work with GPs and practice staff to organise weekly care home rounds.

      This will include information gathering , proactive reviews , taking clinical observations , completing referrals and checking re resident appointments to help complete care planning.

      Liaise with the care homes on a regular basis and liaise with GP practices if required.

      Support the GPs to carry out new resident and proactive reviews.

      Help deal with the daily queries received from the care homes, seeing the queries through to completion and linking in with the relevant clinicians to enable this completion.

      Signpost practice team members, service users and carers to relevant services.

      Liaise with other stakeholders as needed for the collective benefit of patients including but not limited to patients, carers, GPs, Nurses, other practice staff and other healthcare professionals.

      Develop excellent working relationships with all care home staff, GP staff, wider service networks including the voluntary sector, adult social care, hospitals, community pharmacists and other members of the MDT.

      Providing a point of contact for both staff and patients in coordinating care and will help to deal with incoming queries.

      Support patients to access personalised care and support plans, in line with best practice.

      Ensure regular and consistent communication with care homes regarding patient progress and any complications, including supporting the coordination of ward rounds.

      Practice work:

      Extracting information from clinical letters that needs coding and adding to notes.

      Arranging appointments, referrals, tests and follow up appointments of patients.

      Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

      Dipping urine, taking blood pressure, ECGs & phlebotomy.

      Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc GPA Competency Framework 2.

      Explaining treatment procedures to patients.

      Helping the GP liaise with outside agencies e.g. getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s).

      Person Specification

      Experience

      Essential

      • Experience of administration in a health care setting

      Desirable

      • Experience of working as a health care support worker
      • Experience of multi-disciplinary team working in a related field

      Skills

      Essential

      • Self-motivation and an ability to use initiative
      • Flexibility and the ability to work across all levels and meet changing requirements.
      • Highly organised
      • Commitment to delivering high quality patient focused care

      Qualifications

      Essential

      • Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
      • GCSE English & Maths (Grade C or above) or equivalent
      • Computer literate with the ability to use Microsoft Office Programs such as Word and Excel or equivalent experience

      Desirable

      • GP Assistant Certificate
      • Qualified in Phlebotomy
      Person Specification

      Experience

      Essential

      • Experience of administration in a health care setting

      Desirable

      • Experience of working as a health care support worker
      • Experience of multi-disciplinary team working in a related field

      Skills

      Essential

      • Self-motivation and an ability to use initiative
      • Flexibility and the ability to work across all levels and meet changing requirements.
      • Highly organised
      • Commitment to delivering high quality patient focused care

      Qualifications

      Essential

      • Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
      • GCSE English & Maths (Grade C or above) or equivalent
      • Computer literate with the ability to use Microsoft Office Programs such as Word and Excel or equivalent experience

      Desirable

      • GP Assistant Certificate
      • Qualified in Phlebotomy

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      SMGPF Ltd.

      Address

      Brooklands Medical Practice

      Altrincham Road

      Manchester

      M239JH


      Employer's website

      https://smgpf.ltd/ (Opens in a new tab)

      Employer details

      Employer name

      SMGPF Ltd.

      Address

      Brooklands Medical Practice

      Altrincham Road

      Manchester

      M239JH


      Employer's website

      https://smgpf.ltd/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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