• Job Description

  Req#: U0003-25-0028?language=en&page=286&sort=publicationDateDesc

  Job summary

  An exciting opportunity has arisen to join our PCN3 Care Co-ordinator team. We are seeking enthusiastic and highly motivated people to join our fantastic PCN team. We will provide full training for the role. The Care Coordinator will be directed to undertake a key role in helping to drive improvements in health outcomes for patients through the delivery of early diagnosis and preventive work with a specific focus on improving the uptake of Health promotion & screening.

  PCN3 consists of 7 GP practices with a population of over 70,000 patients. We enjoy excellent collaborative working relationships. Our practices are all high-achieving and innovative training practices, and our ethos is to develop our PCN with a focus on high quality, holistic patient care. We have a strong PCN leadership team.

  We have a rich diversity of PCN staff who aim to provide a personalised care approach for our patients, including Administrative Ops Team, Pharmacists, Nursing Associate, First Contact Physiotherapists, care co-ordinators, many other AHPs working alongside our GPs, Nurses and extended practice teams.

  Preference for full time , but flexible working will be considered.

  * option if interested to also work Saturday and evening as part of the Enhanced Access Service

  Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas

  Main duties of the job

  The role will work closely with the PCN Head of Business Development & Transformation, Clinical Director, PCN Team leader, PCN Administrative Ops team, Clinical Leads, GP Practice Managers, PCN Practice Managers.

  The role will have a focus on the Coordination & facilitation of workstreams identified by the PCN. To work with hard-to-reach groups to support and engage participation in screening.

  Actively follow up those patients who have failed to attend for screening, to achieve improvements in compliance.

  To maintain the necessary safety netting protocols for practices and PCN to evidence assurance

  To complete the required assurance reporting submissions under DES/QOF/IIF

  We require enthusiastic Care Coordinators who will complement the team through an enhanced passion and commitment to the delivery of high-quality patient services and to the wider agenda of team working.The role requires a caring, dedicated, reliable and patient focused individual who has strong communication skills

  This role is a dynamic, flexible role, which will develop over time in response to the needs of the practice, PCN and NHS requirements.

  About us

  Barnet Federated GPs CIC (BFG) is a not for profit organisation, putting GPs and healthcare professionals at the forefront of Primary Healthcare provision in Barnet.

  The Federation is building a large clinical and non clinical team who will work as one in developing Primary Care Services in Barnet for its approximate 425,000 patients and support its Primary Care Networks.

  Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas

  Details

  Date posted

  23 May 2025

  Pay scheme

  Other

  Salary

  £28,479 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  U0003-25-0028

  Job locations

  Barnet Federated G P S C I C

  311 Ballards Lane

  London

  N12 8LY

  
  

  Job description

  Job responsibilities

  The role will work closely with the PCN Business Manager, Clinical Director, PCN Team leader, PCN administrative team, Clinical Leads, GP Practice Managers, PCN Practice Managers.

  The role will have a focus on the Coordination & facilitation of workstreams identified by the PCN.

  To undertake proactive reviews in line with approved frameworks for those patients within the speciality cohort

  To support practices and PCN develop and review a robust electronic safety netting system.

  Support the patient process in the 2 weeks wait pathway ensuring that appropriate patient information literature has been provided and that the patient is in being seen under the 2-week pathway.

  Help PCN & practices to understand why screening is being declined and where indicated support to engage

  To work with hard-to-reach groups to support and engage participation in screening.

  Actively follow up those patients who have failed to attend for screening, to achieve improvements in compliance.

  To maintain the necessary safety netting protocols for practices and PCN to evidence assurance

  To complete the required assurance reporting submissions under DES/QOF/IIF

  Further information on the JD and Person Specification

  Job description

  Job responsibilities

  The role will work closely with the PCN Business Manager, Clinical Director, PCN Team leader, PCN administrative team, Clinical Leads, GP Practice Managers, PCN Practice Managers.

  The role will have a focus on the Coordination & facilitation of workstreams identified by the PCN.

  To undertake proactive reviews in line with approved frameworks for those patients within the speciality cohort

  To support practices and PCN develop and review a robust electronic safety netting system.

  Support the patient process in the 2 weeks wait pathway ensuring that appropriate patient information literature has been provided and that the patient is in being seen under the 2-week pathway.

  Help PCN & practices to understand why screening is being declined and where indicated support to engage

  To work with hard-to-reach groups to support and engage participation in screening.

  Actively follow up those patients who have failed to attend for screening, to achieve improvements in compliance.

  To maintain the necessary safety netting protocols for practices and PCN to evidence assurance

  To complete the required assurance reporting submissions under DES/QOF/IIF

  Further information on the JD and Person Specification

  Person Specification

  Knowledge and skills

  Essential

  • Must be able to prioritise own work effectively
  • Must be able to assist other members of the PCN team as and when required (for example, working with Care Coordinator colleagues PCN Team Leader/Admin Team/Business Manager)
  • Problem solving skills and ability to respond to sudden unexpected demands
  • Has worked with a variety of stakeholders and provided information/updates
  • Ability to analyse facts and summarise information
  • Adaptability, flexibility and ability to cope with uncertainty and change
  • Effective organiser, influencer and networker
  • Demonstrates a strong desire to develop the PCN and to make a difference to patient care
  • Team Player
  • Can build good working relationships with key stakeholders
  • Flexible attitude to work/completion of tasks

  Desirable

  • Project management experience

  Experience

  Essential

  • Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality.
  • Experience with MS office packages
  • Experience of using EMIS

  Desirable

  • Knowledge of working in or with primary care
  • An understanding of PCNs
  • Knowledge of administrative polices and procedures
  • Minute and note taking experience
  • Familiar with the Direct Enhanced Service (DES)

  Person Specification

  Knowledge and skills

  Essential

  • Must be able to prioritise own work effectively
  • Must be able to assist other members of the PCN team as and when required (for example, working with Care Coordinator colleagues PCN Team Leader/Admin Team/Business Manager)
  • Problem solving skills and ability to respond to sudden unexpected demands
  • Has worked with a variety of stakeholders and provided information/updates
  • Ability to analyse facts and summarise information
  • Adaptability, flexibility and ability to cope with uncertainty and change
  • Effective organiser, influencer and networker
  • Demonstrates a strong desire to develop the PCN and to make a difference to patient care
  • Team Player
  • Can build good working relationships with key stakeholders
  • Flexible attitude to work/completion of tasks

  Desirable

  • Project management experience

  Experience

  Essential

  • Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality.
  • Experience with MS office packages
  • Experience of using EMIS

  Desirable

  • Knowledge of working in or with primary care
  • An understanding of PCNs
  • Knowledge of administrative polices and procedures
  • Minute and note taking experience
  • Familiar with the Direct Enhanced Service (DES)

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Barnet Federated GPs CIC

  Address

  Barnet Federated G P S C I C

  311 Ballards Lane

  London

  N12 8LY

  
  

  Employer's website

  https://barnetfederatedgps.org.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Barnet Federated GPs CIC

  Address

  Barnet Federated G P S C I C

  311 Ballards Lane

  London

  N12 8LY

  
  

  Employer's website

  https://barnetfederatedgps.org.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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