Susan G. Komen

Blackbaud Platform Systems Administrator- I.T (Remote)


Pay$64000.00 - $90000.00 / year
LocationAtlanta/Georgia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 514653
      The physical location for the candidate selected must be within the contiguous United States.

      WHO WE ARE!

      Susan G. Komen brings a 100% virtual working environment, and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 40 years, we've led the way by funding groundbreaking research, community health initiatives and advocacy programs in local communities across the U.S. Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, outreach, and public policy initiatives to make the biggest impact against this disease.

      Komen strives to have a culture of passionate, growth-minded professionals who thrive in a team environment and work collaboratively to inspire greatness in others! We take an ongoing approach to ensure open communication from all levels throughout the organization. It’s encouraged to give and receive feedback to ensure two-way accountability with a focus on continual improvement both personally and professionally!

      What you will be doing in the role of a Blackbaud Platform Systems Administrator

      At Susan G. Komen, we leverage a variety of business solutions, across our organization, to acquire, engage, and retain fundraisers to support our mission. Komen runs a variety of community-based experiential programs including the 3-Day, Race for The Cure, MORE THAN PINK Walk, DIY, BigWigs, and Pink Tie Guys to raise funds for Komen’s mission. The Blackbaud System Admin will play an important hands-on role in managing the platforms that power these programs. This candidate will work across multiple teams to provide strategic and tactical technical guidance necessary to execute current and future experiential programs. This includes designing and launching new platforms, day-to-day configuration, support, and maintenance of existing platforms and ensuring standardization, data integrity, and data hygiene. Acting as the liaison between business users and technical resources, this candidate will be responsible for managing Peer-to-Peer (P2P) platform integrations and data flows.

      What you will bring to the table

      • Serve as an administrator for P2P platforms and participate in the effective prioritization for planned projects.
      • Collaborate with Product Management & business groups to develop the technology roadmap for the P2P platforms.
      • Design, plan, and execute the P2P platform enhancements to successfully meet business objectives.
      • Design, plan, and execute implementation and the use of P2P platforms to support Experiential programs. This includes designing the data model, registration workflow, event-specific pages, payment integrations, constituent management and communication systems.
      • Ensure all the key stakeholders are kept abreast w/ the changes and enhancements in the P2P platform.
      • Deliver P2P platform integrations. This includes integrations with Komen’s web, CRM platform, email systems, BI and other reporting systems.
      • Understand and support the data models, define, and ensure adherence to the data hygiene rules.
      • Develop, execute, and maintain systems for data cleansing, data loads, data syncing, report preparation and list generation, and data and gift entry and relationship management.
      • Create customized reports and dashboards that meet business requirements and track the desired metrics.
      • Serve as a point of contact to troubleshoot customer support issues with P2P platforms and connected third-party apps and software.
      • Design, develop, and deploy Data storage and data connectors. This includes database & table schema, Stored Procedures, and SQL jobs.
      • Design, develop, and deploy integration connectors with various homegrown & 3rd party on-Prem and cloud-based solutions. Manage projects from inception to implementation and beyond.
      • Develop, maintain, and ensure adherence of software development life cycle (SDLC) to facilitate high-quality software and overall development and deployment process.
      • Design, develop, and deploy front-end (HTML, JavaScript, Angular) and back-end modules and integration connectors.
      • Report to senior management and business project management on the P2P platform’s design, development, testing, and deployment processes.
      • Budget management, project prioritization, research, and recommendation of new systems/software products and services.
      • Oversee day-to-day activities and operations for the P2P platform.

      We know you have and will be able to

      • At least two years of hands-on technical experience with P2P Platforms (Blackbaud’s Luminate Online, Donor Drive, Funraisin, etc.,)
      • At least two years of relevant experience with JavaScript/CSS, databases, and data modelling.
      • Strong working experience in ETL, Experience working with dynamic content using session variables.
      • Ability and passion to debug problems collaboratively with a small team, but also be able to execute independently and make recommendations.
      • Requires strong ability to listen and synthesize, develop frameworks, and create clear and compelling project planning, communication, and presentation materials including business cases, teamwork plans, implementation roadmaps, et. Al.
      • Proven track record of managing P2P Fundraising platforms.
      • Strong experience with Microsoft SQL Server and working experience with No-SQL databases.
      • Experience working with JIRA.
      • Education: Computer Science, Information Technology or Engineering degree or other STEM degree, or equivalent professional software engineer experience and expertise.

      We would love if you also have

      • Experience in troubleshooting and resolving database integrity, integration, and performance issues.
      • Ability to prioritize and multi-task in a fast-paced agile environment with high standards and tight deadlines.
      • Ability to translate business requirements into technical deliverables.
      • Detail-oriented with strong planning skills, good judgment, and consistent follow through.
      • Highly organized, responsible, and attentive to timelines and details
      • Strong communication skills, fluent in both verbal and written English with the ability to communicate complex topics in simplified terms.
      • Ability to self-manage and work in a fully remote environment
      • Excellent project management, meeting management, and organizational skills required.
      • Excellent analytical and problem-solving skills.
      • Experience with WordPress and Asana is a plus.
      • Personal qualities like integrity, credibility, and commitment to Susan G Komen’s mission.

      In addition to the qualifications above the successful candidate should have:

      • Experience working with fundraising event management needs with features like registration, signing waivers, and e-commerce.
      • Experience monitoring fundraising performance and identifying growth opportunities with reporting and benchmarking data (Google Analytics).
      • Must be an effective multi-tasker comfortable working on multiple products and projects.
      • Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical initiatives.

      So, what's in it for you?

      Komen believes in the importance of taking care of our employees so that in turn they can be committed to supporting our critical mission to support those impacted by breast cancer and to help find cures. This is what Komen provides away from the computer:

      • Approximate salary $64,000 to $90,000/annually, exact compensation ranges are based on various factors including the labor market, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, experience, and geographic location.
      • Health, dental, vision and a retirement plan with a 6% employer match
      • Generous Paid Time Off Plan
      • Flexible work arrangement in a fully remote working environment
      • Bi-weekly work from home stipend
      • Parental leave
      • Tuition Reimbursement
      • A culture of learning and development
      • And so much more!

      Komen provides a remote and/or home-based working environment for all active employees. Komen defines remote as the ability to work from any physical location within the U.S. where an employee can perform specified work duties without disruption or distraction. Komen defines home-based roles as positions that are required to reside in a specific market. Work schedules for both remote and home based are determined by the organizational needs of each department.

      Susan G. Komen is fair and equal in all its employment practices for persons without regard to age, race, color, religion, gender, national origin, disability, veteran status, or sexual orientation. Additionally, we embrace Diverse Teams & Perspective, and we find strength in the diversity of cultural backgrounds, ideas, and experiences.

      SORRY NO AGENCIES

      #LI-REMOTE

      The physical location for the candidate selected must be within the contiguous United States (we do not employ in AK, ID, MT, NM, SD, UT, WY). In the event a move is expected to occur by the candidate selected, it must be approved by Komen's HR team prior to the move.

  • About the company

      Susan G. Komen, formerly known as Susan G.

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