ProtoCall Services
Peer Support Specialist - Fully Remote in New Mexico
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Job Description
- Req#: 337023
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Salary of $20.85 per hour
- Comprehensive benefits package including medical, dental, life insurance, 401k, and EAP services
- PTO package that earns up to 4 weeks of vacation during your first year
- Company-matched student loan repayment program
- Opportunity to work from home with a focus on HIPAA compliance
- Recognized for outstanding workplace culture with Top Workplaces awards
What to Expect (Job Responsibilities):
- Provide peer support to callers, connecting with individuals in need over the phone
- Build rapport and engage clients while providing necessary resources and information
- Maintain a calm and professional demeanor while multitasking to support callers
- Work within a structured environment, participating in ongoing meetings and training
- Handle confidential information with professionalism and commitment to recovery
What is Required (Qualifications):
- High School Diploma or GED
- Certified Peer Support Worker, Family Peer, Wraparound, or equivalent certification
- Accepted certifications include CFPSW, CPSW, and CWF or equivalent
- Current experience as a peer with a willingness to acquire certification in accordance with applicable laws and regulations
- Ability to work flexible hours, including holidays and weekends
How to Stand Out (Preferred Qualifications):
- Previous experience in a peer support role or crisis intervention
- Familiarity with the New Mexico Crisis and Access Line (NMCAL) or similar services
- Strong communication skills and ability to build relationships with diverse individuals
- Commitment to personal recovery and ongoing professional development
- Experience working in a remote work environment
#CrisisIntervention #PeerSupport #RemoteWork #MentalHealth #CareerOpportunity
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.
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