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Peer Support Specialist - Fully Remote in Silver City, New Mexico
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Job Description
- Req#: J0KS11336963
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Salary of $20.85 per hour
- Comprehensive benefits package including medical, dental, life insurance, 401(k), STD/LTD, and EAP services
- Generous PTO package that earns up to 4 weeks of vacation during your first year
- Company-matched student loan repayment program
- Opportunity to work in a nationally recognized organization with an outstanding workplace culture
- Fully remote position allowing for a distraction-free work environment
What to Expect (Job Responsibilities):
- Engage with callers over the phone, providing peer support and building rapport
- Maintain HIPAA compliance while working from home in a private office space
- Provide resources and information needed to callers seeking support
- Remain calm and professional while multi-tasking and supporting callers
- Participate in ongoing meetings, training, and team-building activities with fellow Peer Support Specialists
What is Required (Qualifications):
- High School Diploma or GED
- Certified Peer Support Worker, Family Peer, Wraparound, or equivalent certifications
- Current experience as a peer and willingness to acquire certification in accordance with applicable laws and regulations
- Ability to work holidays and weekends as needed
- Commitment to maintaining confidentiality and a continued commitment to personal recovery
How to Stand Out (Preferred Qualifications):
- Previous experience in a peer support role or crisis intervention services
- Additional relevant certifications beyond the minimum requirements
- Familiarity with the New Mexico Crisis and Access Line (NMCAL) or similar services
- Experience in building rapport and engaging with diverse populations
- Strong communication skills and ability to share lived experiences effectively
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