• Job Description

  Req#: C9201-25-0657?language=en&page=108&sort=publicationDateDesc

  Job summary

  To provide an efficient and effective personal assistant and secretarial service to Associate Director of Operations for Community Mental Health Services, Head of Nursing and Head of Psychology.

  Main duties of the job

  The post-holder is required to manage their day-to-day workload and use their initiative without supervision which will require informed judgement, excellent organisational and communication skills and the ability to multi-task and prioritise competing demands.

  About us

  We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

  We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

  Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

  We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

  Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

  Details

  Date posted

  02 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £26,530 to £29,114 a year Per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  201-25-499

  Job locations

  Banham House

  Boundary Road

  Bodmin

  PL31 2QT

  
  

  Job description

  Job responsibilities

  For full information of the roles and responsibilities of this role, please see the attached job description and person specification.

  Job description

  Job responsibilities

  For full information of the roles and responsibilities of this role, please see the attached job description and person specification.

  Person Specification

  Education / Qualifications and Relevant Experience

  Essential

  • Good standard of general education including GCSE English and Maths (or equivalent qualification)
  • Typewriting or Word Processing (RSA III or OCR Level 3)
  • Administration qualification to diploma level or equivalent experience
  • Experience of working in a similar position

  Desirable

  • Previous NHS Experience

  Skills and Aptitude

  Essential

  • Ability to prioritise work, and work calmly under pressure to meet targets/deadlines, whilst often experiencing interruptions
  • Experience of managing and developing staff including performance management
  • Excellent IT skills, including Word and Excel, Email and Internet

  Knowledge and abilities

  Essential

  • Ability to work unsupervised and on own initiative

  Personal Qualities

  Essential

  • Excellent Interpersonal/ communication skills
  • Ability to maintain confidentiality at all times
  • Approachable, adaptable and flexible

  Person Specification

  Education / Qualifications and Relevant Experience

  Essential

  • Good standard of general education including GCSE English and Maths (or equivalent qualification)
  • Typewriting or Word Processing (RSA III or OCR Level 3)
  • Administration qualification to diploma level or equivalent experience
  • Experience of working in a similar position

  Desirable

  • Previous NHS Experience

  Skills and Aptitude

  Essential

  • Ability to prioritise work, and work calmly under pressure to meet targets/deadlines, whilst often experiencing interruptions
  • Experience of managing and developing staff including performance management
  • Excellent IT skills, including Word and Excel, Email and Internet

  Knowledge and abilities

  Essential

  • Ability to work unsupervised and on own initiative

  Personal Qualities

  Essential

  • Excellent Interpersonal/ communication skills
  • Ability to maintain confidentiality at all times
  • Approachable, adaptable and flexible

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Cornwall Partnership NHS Foundation Trust

  Address

  Banham House

  Boundary Road

  Bodmin

  PL31 2QT

  
  

  Employer's website

  https://www.cornwallft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Cornwall Partnership NHS Foundation Trust

  Address

  Banham House

  Boundary Road

  Bodmin

  PL31 2QT

  
  

  Employer's website

  https://www.cornwallft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice