• Job Description

  Req#: 1749937

  Description

  If you want to start your day with a wagging tail running towards you, working for a purpose-driven company, then keep reading.

  At Bentley’s Pet Stuff, we are obsessed with pet health. Bentley’s customers can walk in knowing that any bag of food would be a great choice for their pet. Additionally, we are a pet supply store that is more than an errand. We strive to be a neighborhood gathering place for pets and their parents to come in, grab a treat and stay awhile.

  We are successful because we put “Pets and People over Profit” every single day. We live and breathe that to such an extent that Bentley’s Pet Stuff was awarded the 2016-2017 Retailer of the Year by Pet Product News. We are a family and have created an environment that welcomes feedback, invests in the growth of our team members, and is constantly growing and learning.

  Beyond that, you can expect:

  • A competitive wage
  • Huge opportunities for career growth (we love to promote from within)
  • Employee Discount
  • Passionate team members who work together to create the best environment possible

  “Bentley’s Pet Stuff: Family owned and community grown”

  As a Bentley’s Pet Stuff Team Member, you’ll educate pet parents to provide nourishment for furry family members. Your role will include maintaining the sales floor and displays and selling product in support of regional standards. You will ensure a positive experience by providing outstanding customer service, displaying a passion for animals, and offering expertise for an all-natural pet lifestyle.

  Key Accountabilities

  • Provide an exceptional customer service experience by greeting, listening to and assisting customers while exceeding their needs, as well as demonstrating an excellent knowledge of our products
  • Cross sell all product categories during each guest experience
  • Ensure each customer is educated on the whole experience and product lines that Bentley’s Pet Stuff offers
  • Guide customers to the right products to fit the needs of their pet
  • Ensure the achievement of individual and store goals by contributing to the enhancement and development of the business through customer engagement, social media, planning in-store events and outward community marketing
  • Contribute to the management of the visual displays of the products
  • Ensure appropriate levels of product on sales floor by replenishing product daily

  Culture

  In order to maintain a positive customer and associate experience, your work habits should always meet and strive to exceed Bentley’s Pet Stuff standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in Bentley’s procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

  Requirements

  • At least 1 year of experience in a retail role, being a passionate pet owner is a plus
  • Working knowledge of retail POS systems
  • Must be comfortable handling cash
  • Maintaining store cleanliness at all times
  • Ability to stand on one’s feet for 8 hours or longer
  • Must be able to lift up to 50lbs consistently throughout the work day
  • Proven ability to drive and exceed individual and store results
  • Outgoing, energetic and friendly personality
  • High flexibility and ability to adapt to different customers and their needs
  • Team-player mentality
  • Strong communication skills
  • Ability to work in a fast moving and dynamic environment

• About the company

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