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Pharma Support Services Specialist - Remote
6 days agoWhat's your preference?
Job Description
- Req#: R30939
Employer Industry: Home Infusion Services
Why consider this job opportunity:
- Salary up to $37.64 per hour
- Comprehensive benefits package including health, dental, vision, life, and disability insurance
- 401k retirement plan with employer contributions
- Paid time off for work-life balance
- Opportunity for career advancement within the largest independent home infusion provider in the U.S.
- Engaging and inclusive company culture recognized by the Gallup Exceptional Workplace Award
What to Expect (Job Responsibilities):
- Communicate regularly with assigned program representatives to provide necessary referral coordination updates
- Collaborate with local/internal operational partners to drive implementation and coordination of assigned referrals
- Engage in daily communication with patients, providers, and assistance programs to ensure contract obligations and patient satisfaction
- Follow up with stakeholders to ensure completion of assigned tasks and initiate data collection and reporting
- Assist in developing standard operating procedures (SOPs), workflow, and project plans for identified programs
What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of 1 year of experience in health insurance, specialty pharmacy, patient registration, or a similar role with external facing responsibilities
- Knowledge of insurance processes including Benefit Verifications and Prior Authorization in specialized pharmacy therapies
- Strong attention to detail and a high degree of customer service focus
- Proficient computer skills, particularly in Microsoft Office Suite
How to Stand Out (Preferred Qualifications):
- One year of experience in specialty pharmacy, home infusions, home care, or health insurance
- Effective interpersonal communication skills
- Ability to work independently and collaboratively with cross-functional teams
#HomeInfusion #HealthcareCareers #CustomerService #JobOpportunity #CareerGrowth
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