Florida Cancer Specialists & Research Institute
Pharmacy Escalation Specialist
6 days agoWhat's your preference?
Job Description
- Req#: JR20047
Employer Industry: Oncology and Cancer Care
Why consider this job opportunity:
- Competitive salary with comprehensive benefits packages, including tuition reimbursement and a 401-K match
- Opportunity for career advancement and professional growth within a leading cancer care organization
- Supportive and patient-centric work environment
- Bilingual (Spanish) communication skills are essential, enhancing engagement with diverse patient populations
- Chance to make a positive impact on patient care and satisfaction in a dynamic healthcare setting
What to Expect (Job Responsibilities):
- Provide efficient and high-quality service to internal and external customers while promoting patient-centricity
- Manage all patient and provider concerns to expedite therapy initiation and onboarding processes
- Organize escalations related to intake, benefits verification, prior authorization, and specialty pharmacy follow-ups
- Support the Pharmacy Helpdesk to ensure timely responses to inquiries, exceeding service level expectations
- Collaborate with various departments to identify and implement process improvement opportunities for patient and provider satisfaction
What is Required (Qualifications):
- Bilingual, fluent Spanish communicator required
- Florida Registered Pharmacy Technician certification is required
- Minimum of two (2) years of pharmacy experience is required
- Strong interpersonal skills, including effective verbal and written communication
- Valid state Driver’s License for travel to satellite offices and offsite meetings
How to Stand Out (Preferred Qualifications):
- Certified Pharmacy Technician certification preferred
- Minimum of two (2) years of oncology pharmacy experience preferred
- Proven ability to analyze and critically think through problems
- Comfortable negotiating solutions with medical professionals
- Solid time management skills with the ability to prioritize multiple tasks
#OncologyCare #PharmacyTechnician #CareerOpportunity #BilingualSkills #PatientCentricity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Florida Cancer Specialists & Research Institute (FCS) is the largest independent medical oncology/hematology practice in the United States. With over 80 locations, 170 physicians, 110 nurse practitioners and physician assistants in our network, we are ...
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