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Pharmacy PBM Liaison & Data Analyst (Remote Option)
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Job Description
- Req#: 1898
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Competitive compensation and benefits package
- Annual incentive bonus plan
- Medical, dental, and vision insurance with low deductible/low cost health plan
- Generous vacation and sick time accrual
- 12 paid holidays
- State Retirement (pension plan)
- 401(k) Plan with employer match
- Company paid life and disability insurance
- Wellness Programs
- Flexible office location or remote work option available
- Opportunity for career advancement and growth within the organization
- Focus on integrated use of data management platforms for predictive analytics
- Chance to work on population health initiatives and make a meaningful impact
- Utilize advanced Excel skills and other data systems for analysis and reporting
What to Expect (Job Responsibilities):
- Serve as a liaison between Partners Health Management, the Pharmacy Benefit Manager (PBM), and State Department of Health Benefits (DHB) for troubleshooting and problem-solving
- Receive and respond to provider and pharmacy provider calls regarding prior authorization claims status and preferred drug list process
- Review pharmacy PA utilization and override reporting, track and trend PA and override reporting, and analyze cost and utilization patterns
- Report complaints and grievances related to the pharmacy provider network
- Assist with educating community pharmacists and providers on the health plan's pharmacy benefit and clinical policies
- Analyze data to identify population health needs, extract information for trend analysis and dashboard reports, and maintain resource materials and data files
What is Required (Qualifications):
- Knowledge in pharmacy practices and procedures, including understanding of state and Federal laws related to pharmacy practice
- Experience with Microsoft Word and Excel
- Excellent written and verbal communication skills
- Ability to analyze and interpret healthcare claims data and tell a meaningful story with data visualization
- Ability to work on multiple projects simultaneously with minimal supervision
How to Stand Out (Preferred Qualifications):
- 2 years of experience as an analyst in the healthcare industry with medical claims, membership, and provider data
- Master's Degree in business administration, data analytics, or related field
- Current registration with NC State Board of Pharmacy as Pharmacy Technician or eligible and registered within 30 days of hire
- Current/active National Pharmacy Technician Certification (CPhT)
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