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Pharmacy Quality Assurance Specialist - (Orlando, FL)
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Job Description
- Req#: 931BDEA3F0
Employer Industry: Life Sciences and Healthcare Technology
Why consider this job opportunity:
- Supportive, progressive, fast-paced work environment
- Competitive pay structure
- Matching 401(k) with immediate vesting
- Comprehensive benefits including medical, dental, vision, life, and short-term disability insurance
- Opportunity to contribute to patient outcomes and improve healthcare systems
What to Expect (Job Responsibilities):
- Lead daily tasks associated with the company's copay assistance programs
- Monitor associate calls and provide feedback on strengths and coaching opportunities
- Review associate case records to ensure program metrics are met
- Prepare call center reports and track service trends
- Assist with user acceptance testing of program platforms
What is Required (Qualifications):
- Minimum of 5 years of specialty mail order pharmacy experience
- Experience in a patient support or pharmacy-related setting
- Ability to manage time effectively and meet deadlines with minimal supervision
- Attention to detail and working knowledge of internal CRM and workflows
- Effective communication skills, both written and interpersonal
How to Stand Out (Preferred Qualifications):
- Registered Pharmacy Technician certification
#LifeSciences #Healthcare #QualityAssurance #PatientSupport #CareerOpportunity
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