IQVIA
Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)
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Job Description
- Req#: R1494472
Employer Industry: Healthcare and Life Sciences
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time role with the employer
- Work remotely from anywhere in the continental U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on patient access to therapies
- Diverse corporate culture promoting inclusiveness and teamwork
What to Expect (Job Responsibilities):
- Provide initial support for customer requests via telephone, email, fax, or other available means of contact
- Quickly assess user issues and provide first-level support for problem resolution
- Document information specific to resolutions and escalate unresolved issues to the appropriate area
- Recognize operational challenges and suggest recommendations to management as necessary
- Work 40 hours per week under moderate supervision with multiple shift options available
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Call center experience required (3+ years preferred)
- Bi-lingual (English/Spanish)
How to Stand Out (Preferred Qualifications):
- Experience in medical claim processing is a plus
#Healthcare #RemoteWork #CustomerSupport #PharmacyTechnician #CareerOpportunityAbout the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
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