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Pharmacy Tech Support / Call Center Representative (Remote)
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Job Description
- Req#: R1484078
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time employee with the employer
- 100% remote work flexibility
- Supportive and inclusive corporate culture
- Chance to make a positive impact on patient support and healthcare outcomes
What to Expect (Job Responsibilities):
- Serve as the primary contact for patients, pharmacies, and medical professionals utilizing the Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other available means
- Assess user issues and provide first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate area
- Suggest recommendations to management for operational challenges as necessary
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Minimum of 3 years of call center experience
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bilingual (English/Spanish) is a plus
#HealthcareServices #RemoteWork #CallCenter #PatientSupport #CareerOpportunityAbout the company
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