Dartmouth-Hitchcock Medical Center
Pharmacy Technician II - Call Center, Remote
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Job Description
- Req#: 36493
Employer Industry: Healthcare Services
Why consider this job opportunity:
- $5,000 Sign-On/Retention Bonus for external candidates
- Comprehensive medical insurance plans available from the first day of employment
- 10% evening, 20% night, and 15% weekend shift differentials when applicable
- Tuition reimbursement up to $3,000 per year
- Opportunity for career advancement and growth within the organization
- Flexible full-time remote work position
What to Expect (Job Responsibilities):
- Answer phones and triage customer service issues effectively
- Prepare prescription and non-prescription medications and devices
- Stock and replenish inventory in automated dispensing machines and stock locations
- Assist with the orientation and training of pharmacy department staff
- Process prescription orders electronically and handle third-party claims
What is Required (Qualifications):
- Associate's degree in a health or related field, with at least 1 year of pharmacy experience or equivalent education and experience
- Registered Pharmacy Technician with the NH Board of Pharmacy required
- Certified Pharmacy Technician (CPhT) certification required
- Strong customer service skills and ability to maintain composure under stress
- Ability to multitask with attention to detail in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- Experience in a pharmacy setting, particularly in customer service roles
- Familiarity with electronic prescription processing systems
- Knowledge of inventory management practices
- BLS Certification obtained within 30 days of hire if required to administer immunizations
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