Position Summary
This position supports the phlebotomy supervisor and in all blood collection procedures. Leads the performance of blood collections, ensuring patient care is of utmost importance, and that staff are working to deliver efficient, accurate, and best in class patient care.

Essential Duties

1. Leads the work of co-workers by providing effective direction, guidance and resources as appropriate.
2. Schedules daily staff duties, including lunch breaks, to align patient volumes with phlebotomist functions to ensure a minimal wait time and accurate care.
3. Optimizes phlebotomy order accuracy, collection accuracy. Improves workflow and processes to ensure all collections are done timely, accurately, and safely. Performs projects as directed by the phlebotomy supervisor.
4. Monitors workflow to enhance patient experience and keep wait times low by utilizing standard procedures.
5. Measures performance of the team daily, communicates improvements required, and goes above and beyond to provide world class phlebotomy services.
6. Ensures order accuracy before collecting specimens. Performs venipuncture. Performs sweat test collections. Reports adverse reactions to supervisor and nursing staff.
7. Prepares, processes, labels and stores patient specimens and samples according to departmental procedures using standard techniques and equipment. Performs transportation of lab samples to the main lab when necessary.
8. Trains and lead in the orientation of new staff members.
9. Maintains and improves electronic and operational process flows.

Other Duties
None

Competencies

1. Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
2. Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
3. Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
4. Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
5. Energy: Consistently maintaining high levels of activity or productivity; operating with vigor, effectiveness, and determination over extended periods of time.
6. Initiative: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
7. Patient Relations: Meeting patient and patient family needs; taking responsibility for a patient’s safety, satisfaction, and clinical outcomes; using appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.

Supervisory or Managerial Responsibility
Leads the tasks of co-workers

Travel
None

Core Values

1. Be available to work as scheduled and report to work on time.
2. Be willing to accept supervision and work well with others.
3. Be well groomed, appropriately for your role and wear ID Badge visibly.
4. Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
5. Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
6. Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
7. Wears appropriate PPE as outlined by the infection control policies and procedures.
8. Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

1. Education: High school diploma or equivalent required. College level courses in Biology, related life sciences and/or medical terminology is preferred.
2. Work Experience: A minimum of 2 years of recent phlebotomy experience in a medical office or other healthcare setting required.
3. Special Training, Certification or Licensure: BLS certification required. Current Phlebotomy Certification preferred (documentation of successful completion of a formal program is preferred). Phlebotomy Technician, PBT (ASCP) preferred.

Salary Range: $20.00 - $27.07

Benefits
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

• Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
• Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
• Dental & Vision Plans: Coverage effective the first of the month after hire.
• Retirement Savings: 403(b) plan with employer contributions after two years.
• Wellness Incentives: Earn up to $200 annually for preventive health activities.
• Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
• Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
• Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
• Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan
• Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.
  

Application Deadline: This position will be open for a minimum of three days and until a top applicant is identified.