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Phone Specialist I


Pay$19.44 - $22.36 / hour
LocationPlano/Texas
Employment typeFull-Time

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  • Job Description

      Req#: By8YVF2xRmbt
      Employer Industry: Medical Billing Services

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Chance to make a positive impact on patient billing processes and customer satisfaction
      - Work with a variety of payor groups, enhancing your expertise in medical billing
      - Engage in process improvement initiatives to streamline departmental workflows

      What to Expect (Job Responsibilities):
      - Handle all patient billing inquiries, providing excellent customer service
      - Resolve complex patient billing issues and assist patients, doctors, and coworkers with inquiries
      - Ensure timely processing and accurate payment of claims for Medicare, Medicaid, and Commercial Insurance
      - Maintain compliance with all state and federal regulations and ensure proper documentation
      - Collaborate with IT and third-party billing partners to enhance billing processes

      What is Required (Qualifications):
      - High School diploma or equivalent required
      - 3-4 years of experience in Medicare, Medicaid, and/or Commercial Insurance billing required
      - Strong understanding of DME billing rules and third-party payor procedures
      - Excellent oral and written communication skills
      - Attention to detail and strong conflict resolution skills

      How to Stand Out (Preferred Qualifications):
      - Some college and/or medical billing certificate preferred
      - 3-4 years of experience in oxygen or HME billing preferred
      - Intermediate knowledge/proficiency in Microsoft Office, Oracle, Brightree, Salesforce, and New Voice Media

      #MedicalBilling #CareerOpportunity #HealthcareServices #CustomerService #ProcessImprovement

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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