Net Health

Physical Therapy Field Customer Success Manager (Client Management I) - REMOTE

6 days ago

Pay$72000.00 - $90000.00 / year
LocationPittsburgh/Pennsylvania
Employment typeFull-Time
  • Job Description

      Req#: PHYSI002764
      Employer Industry: Healthcare Technology

      Why consider this job opportunity:
      - Salary range of $72,000 - $90,000 USD + up to $20,000 OTI
      - Unlimited PTO and a work-from-anywhere environment
      - Opportunity for career advancement and growth within a high-growth SaaS company
      - Supportive and collaborative work culture that values innovation and employee wellness
      - Chance to make a meaningful impact on patient care and outcomes
      - Comprehensive benefits package reflecting the employer's commitment to employee well-being

      What to Expect (Job Responsibilities):
      - Travel to partner clinics (up to 80% travel) to build and maintain strong clinician relationships
      - Identify challenges to adoption and collaborate with clinic teams to implement tailored solutions
      - Deliver in-person support, coaching, and training to clinicians and clinic staff on platform tools
      - Analyze usage metrics and develop strategic action plans to improve performance and engagement
      - Track visit outcomes and progress against client KPIs in a structured and organized way

      What is Required (Qualifications):
      - Licensed Physical Therapist or Occupational Therapist
      - Minimum of 2 years of outpatient clinic experience required
      - Excellent interpersonal and communication skills for relationship-building
      - Self-starter with the ability to work independently while remaining accountable
      - Must have reliable access to a major airport for regional travel

      How to Stand Out (Preferred Qualifications):
      - 2-5 years of clinical experience preferred
      - Familiarity with musculoskeletal care delivery, remote therapeutic monitoring, EHRs, or digital health platforms
      - Strong problem-solving skills and ability to adapt in real-time
      - Highly motivated by performance and commission-based earning structures

      #HealthcareTechnology #ClientSuccess #PhysicalTherapy #RemoteWork #CareerOpportunity

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Specialized EHR software and services that serve the continuum of care from hospital to home. Rehab Therapy, Wound Care, Occupational Health, and Hospice.

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