• Job Description

  Req#: 152821
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Opportunity for career advancement and growth within the organization
  - Employer-funded pension plan, vested after five years, along with a voluntary 403B
  - Comprehensive medical, dental, and vision benefits provided
  - Flexible work arrangements and remote work options available
  - Paid time off accrued from day one
  - Access to onsite fitness studios and discounts on childcare
  
  What to Expect (Job Responsibilities):
  - Serve as a central link of communication between the employer, patients, medical staff, and the general public
  - Answer calls in a high call volume environment and assist callers with information related to multiple specialty practices
  - Route calls to the appropriate scheduling team or department based on specific patient needs
  - Provide excellent customer service in a fast-paced environment
  - Demonstrate a calm and empathetic approach when managing difficult and emotional situations
  
  What is Required (Qualifications):
  - High school diploma or equivalent required
  - Minimum of three years of customer service experience in a fast-paced environment, such as a call center, physician's office, hospitality, or retail/service industry
  - Strong keyboarding and computer skills
  - Ability to work effectively in a team environment and manage stress
  - Excellent communication skills, both verbal and written
  
  How to Stand Out (Preferred Qualifications):
  - Experience in a call center environment is preferred
  - Bilingual skills are a plus
  - Demonstrated ability to display empathy and maintain positive communication in challenging situations
  
  #HealthcareServices #CustomerService #CareerOpportunity #RemoteWork #EmployeeBenefits
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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