• Job Description

  Req#: H9040-25-0968?language=en&page=459&sort=publicationDateDesc

  Job summary

  An opportunity has arisen for an enthusiastic and diligent Administrative Support Officer who will be based within Newport working within the MSK Outpatient Physiotherapy Department at the Royal Gwent Hospital and St Woolos Hospital. We require someone who has excellent administrative and clerical skills to become a member of this dynamic team. You will work with the Administration Lead and clerical colleagues. You need to demonstrate the ability to prioritise your own workload and show initiative.

  The physiotherapy department is part of the Royal Gwent Estate, it is 10 minutes walk from Friars walk shopping complex and Water Front.

  St Woolos physiotherapy department is approximately 8 minutes walk from the Royal Gwent Hospital and within 2 minutes from St Woolos Cathedral.

  Main duties of the job

  You will be a strong team player with excellent communication skills. An excellent telephone manner is vital as the post holder will have direct contact with parents/carers and health professionals. Due to the area you will be working in, the post holder would need to demonstrate compassion and a good understanding around possible complex or safeguarding situations. The post holder must embrace change and be committed to best practice.

  The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

  About us

  Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

  We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

  Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

  Details

  Date posted

  30 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,433 to £26,060 a year per annum pro rata

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  040-AC106-0325-A

  Job locations

  Royal Gwent Hospital / St Woolos Hospital

  Cardiff Road / 131 Stow Hill

  Newport NP20 2UB / Newport NP20 4SZ

  NP20 2UB

  
  

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

  Person Specification

  Other Requirements

  Essential

  • The physical ability to perform and cope with all aspects of manual handling as demanded by the job role
  • The ability to move between sites within the Trust as demanded by the job role
  • Commitment to lifelong learning

  Skills & Knowledge

  Essential

  • I T skills including the use of Microsoft Windows and Microsoft Office
  • Good communication skills both verbal and written
  • The ability to work effectively in a team environment
  • The ability to adapt to changes in work routine
  • The ability to use a networked computer system
  • Good organisational and prioritisation skills
  • The ability to work without direct supervision
  • Evidence of initiative and good time management

  Desirable

  • The ability to use the internet and design databases and spreadsheets
  • The ability to work under pressure and meet deadlines
  • Good negotiation skills
  • The ability to speak Welsh

  Experience

  Essential

  • Previous experience of working within an office environment

  Desirable

  • Previous experience in a health and/or social care environment
  • Experience of Myrddin and/or WelshPAS (Patient Administration System)

  Education/Qualifications/

  Essential

  • Good command of English Language and Basic Maths
  • RSA stage II word processing/typing or equivalent

  Desirable

  • GCSE or equivalent in Maths and English
  • ECDL

  Person Specification

  Other Requirements

  Essential

  • The physical ability to perform and cope with all aspects of manual handling as demanded by the job role
  • The ability to move between sites within the Trust as demanded by the job role
  • Commitment to lifelong learning

  Skills & Knowledge

  Essential

  • I T skills including the use of Microsoft Windows and Microsoft Office
  • Good communication skills both verbal and written
  • The ability to work effectively in a team environment
  • The ability to adapt to changes in work routine
  • The ability to use a networked computer system
  • Good organisational and prioritisation skills
  • The ability to work without direct supervision
  • Evidence of initiative and good time management

  Desirable

  • The ability to use the internet and design databases and spreadsheets
  • The ability to work under pressure and meet deadlines
  • Good negotiation skills
  • The ability to speak Welsh

  Experience

  Essential

  • Previous experience of working within an office environment

  Desirable

  • Previous experience in a health and/or social care environment
  • Experience of Myrddin and/or WelshPAS (Patient Administration System)

  Education/Qualifications/

  Essential

  • Good command of English Language and Basic Maths
  • RSA stage II word processing/typing or equivalent

  Desirable

  • GCSE or equivalent in Maths and English
  • ECDL

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Aneurin Bevan University Health Board

  Address

  Royal Gwent Hospital / St Woolos Hospital

  Cardiff Road / 131 Stow Hill

  Newport NP20 2UB / Newport NP20 4SZ

  NP20 2UB

  
  

  Employer's website

  https://abuhb.nhs.wales/ (Opens in a new tab)

  Employer details

  Employer name

  Aneurin Bevan University Health Board

  Address

  Royal Gwent Hospital / St Woolos Hospital

  Cardiff Road / 131 Stow Hill

  Newport NP20 2UB / Newport NP20 4SZ

  NP20 2UB

  
  

  Employer's website

  https://abuhb.nhs.wales/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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