Eppendorf
Pipette Calibration Specialist
5 days agoWhat's your preference?
Job Description
- Req#: R10534
Responsible to perform calibration service as assigned at a Service Center to achieve group-based annual goals
Achieve high levels of customer satisfaction. Must be a highly effective communicator from managing expectations through follow-up in a positive, customer centric, error free and professional manner.
Responsible to ensure service is completed accurately and all system needs are addressed in a timely manner with the proper detail to ensure invoicing and quality management system requirements.
Maintains required ISO Compliance (including all necessary training certificates) under the direction of the Management team and all the company’s policies, procedures, rules and regulations.
Service components include, but are not limited to, the following:
Assemble, clean, calibrate and repair liquid handling instrumentation through the attachment and/or installation of mechanical/electronic parts.
Executes the determined service product- Follows any established customer protocols, tests instruments to ensure conformance to agreed specifications.
Determines and completes necessary cleaning, replacement, adjustment or repair.
Record calibration test measurements in computer database. Prints instrument performance test certificates as required.
Exercises all safety precautions as required.
2nd Shift Hours: 12:00 pm - 8:30 pm (Training during the inital 2 weeks will be first shift 8:00 am - 4:30 pm)
High School or GED equivalent required, Associate’s degree (A.A.) or equivalent from a two-year college or technical school preferred.
Minimum of 1-2 years’ relevant technical or customer experience (i.e, sales or service); or equivalent military training with at least 1-2 years’ relevant technical or customer experience.
Compensation: $23-$25/hr.
Bonus eligibility
Competitive total rewards package including health, financial, and education benefits
Contribute to improving the human living condition
Direct impact on business
Your challenges
Your expertise
Your benefits at Eppendorf
About the company
Eppendorf products are used in academic and industrial research laboratories, eg in companies in the pharmaceutical, biotech, chemical and food industries.
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