• Job Description

  Req#: 3873382

  We are HALO! We are the global leader in branded promotional merchandise (aka swag), uniform programs, and recognition and incentive solutions. We combine unparalleled creativity, targeted strategic insights, the diversity of our talent, and flawless execution to unleash the energy and spark the magic that create unforgettable moments, energizing and amplifying brands to capture—and hold—the attention of the people who matter most to our clients.

  
  

  The Platform Systems Architect is a senior, high-leverage leadership role responsible for designing and stewarding Halo’s future platform—one capable of translating creative, human-driven intent into scalable, auditable, and increasingly automated execution.

  Reporting directly to the CPTO, this role partners deeply with Product, Operations, Sales, Finance, and Technology leaders to architect systems that support exception-heavy workflows, complex decision logic, and evolving business models. The Platform Systems Architect ensures Halo’s technology ecosystem encodes how the company reasons and operates, not just how it transacts.

  This role is central to Halo’s transformation from a people and process-driven organization into a differentiated platform where decision logic, exception handling, and operational judgment become durable enterprise capabilities.

  
  

  Why This Role Matters

  HALO’s differentiation lies in its ability to turn creative intent and human judgment into reliable execution in complex, real-world scenarios. This role ensures that capability becomes embedded in the platform itself, creating defensible long-term advantage rather than scaling cost with headcount.

  
  

  Core Responsibilities:

  
  

  Platform & Enterprise Architecture Leadership

  • Design and evolve Halo’s enterprise platform architecture with clear separation and accountability across:

  1. Sales enablement and client-facing experiences
  2. Order orchestration and exception management (Halo Connect)
  3. Financial execution and systems of record (NetSuite)

  • Define and defend architectural boundaries to prevent operational complexity from leaking into downstream systems
  • Partner with the CPTO to translate business strategy into durable architectural bets and platform evolution roadmaps
    
    Decision & Exception-Centric System Design
  • Architect systems optimized for variability, ambiguity, and exception density, not just happy-path automation
  • Identify recurring human decisions, tradeoffs, and failure modes across sales, operations, and finance—and design them into explicit, governable platform capabilities
  • Ensure rules, decision logic, and exception handling live in intentional control layers rather than being fragmented across applications
    
    AI-Enabled Architecture & Automation Readiness:
  • Design Halo’s platform to safely and effectively incorporate AI-assisted reasoning, decision support, and automation as capabilities mature
  • Establish architectural patterns for:

  1. Human-in-the-loop decisioning
  2. AI-assisted exception triage and resolution
  3. Decision traceability, auditability, and operational control

  • Partner with Product, Data, and Engineering to ensure orchestration layers function as future-ready control planes for agentic and AI-assisted workflows
    
    This role focuses on architectural enablement and governance of AI—not on model selection, prompt engineering, or tool optimization .

  Enterprise Stewardship & Governance

  • Define enterprise architecture principles that balance flexibility, speed, cost, and operational control
  • Serve as a trusted thought partner to executive leadership on platform tradeoffs, risk, and long-term scalability
  • Guide architectural decision-making across initiatives to reduce redundancy, technical debt, and unintended downstream cost
    

  Cross-Functional Leadership & Influence

  Partner closely with:
  

  • Product leaders on problem framing, system design, and platform ownership
  • Operations leaders on execution realities, exception patterns, and scalability constraints
  • Finance leaders on controls, auditability, revenue integrity, and compliance
  • Mentor senior engineers, architects, and product leaders in platform-level thinking and enterprise design
    
    

• About the company

  HALO Branded Solutions helps our clients capture the attention of their most important audiences to increase brand awareness.

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