• Job Description

  Req#: C9395-24-0934?language=en&page=115&sort=publicationDateDesc

  Job summary

  Band 3 Podiatry Administrator

  An exciting opportunity has arisen for an enthusiastic and motivated person to join the Barking & Dagenham Podiatry Service as an Administrator.

  Our Podiatry Department is a forward thinking, busy service providing Podiatry Services within Havering and Barking and Dagenham. The population that we serve is both multi-cultural and diverse.

  The administrative support is provided by the Podiatry Administration team based primarily at Chadwell Heath Health Centre. The post holder will be working from the health centre.

  We work in a variety of locations including community, hospital and domiciliary settings.

  We are committed to the delivering the best care for our patients. The successful candidate will share this commitment and demonstrate our Trust values.

  Main duties of the job

  The successful candidate will play a pivotal role in supporting the administrative team, the Podiatry Manager, as well as the clinical Podiatry team with administrative duties,

  The role will involve processing new referrals, managing telephone calls and emails, dealing with enquiries from service users and referrers, ordering stock, managing the patient caseload and running reports, as well as general administrative duties.

  The successful candidates will demonstrate:Good communication skillsAbility to cope under pressure Ability to communicate effectively both orally and in writing Ability to work without direct supervision using own initiative Good time management skills and reliability Ability to organise and prioritise workload effectively Ability to work effectively as part of a team Ability to empathise and deal tactfully with service users and colleagues Sound understanding of confidentiality and its relation to health care delivery Ability to work flexibly and be responsible to changing demands and frequent interruptions

  Probationary Period

  This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

  About us

  Probationary Period

  This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

  Starting with NELFT

  NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

  High Cost Area Supplement - London

  This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,108 to a maximum of £5,177).

  Date posted

  18 April 2024

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £22,816 to £24,336 a year pa plus HCAS pro rata

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  395-HV555-24-A

  Job locations

  Chadwell Heath Health Centre

  Ashton Gardens

  Chadwell Heath, Romford

  RM6 6RT

  
  

  Job description

  Job responsibilities

  Please refer to the Podiatry Administration job description and person specification for more detailed information.

  Job description

  Job responsibilities

  Please refer to the Podiatry Administration job description and person specification for more detailed information.

  Person Specification

  Qualifications

  Essential

  • NVQ level 2 or equivalent standard of literacy and numeracy
  • NVQ Administration/Customer Service Level 3 or equivalent level of proven experience

  Experience

  Essential

  • Experience of storing and maintaining records
  • Working in a busy office environment

  Desirable

  • Working in an NHS environment

  Knowledge

  Essential

  • Maintaining efficient administrative systems
  • Understand the needs of clients and deal tactfully and sensitively with concerns
  • Updating and maintaining database systems

  Skills

  Essential

  • Basic awareness of IT and IT skills
  • Establish and maintain good working relationships
  • Excellent interpersonal skills in a customer focussed environment
  • Team player
  • Able to use own initiative and work without supervision
  • Prioritise own workload
  • Willing to learn new skills

  Person Specification

  Qualifications

  Essential

  • NVQ level 2 or equivalent standard of literacy and numeracy
  • NVQ Administration/Customer Service Level 3 or equivalent level of proven experience

  Experience

  Essential

  • Experience of storing and maintaining records
  • Working in a busy office environment

  Desirable

  • Working in an NHS environment

  Knowledge

  Essential

  • Maintaining efficient administrative systems
  • Understand the needs of clients and deal tactfully and sensitively with concerns
  • Updating and maintaining database systems

  Skills

  Essential

  • Basic awareness of IT and IT skills
  • Establish and maintain good working relationships
  • Excellent interpersonal skills in a customer focussed environment
  • Team player
  • Able to use own initiative and work without supervision
  • Prioritise own workload
  • Willing to learn new skills

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  NELFT North East London Foundation Trust

  Address

  Chadwell Heath Health Centre

  Ashton Gardens

  Chadwell Heath, Romford

  RM6 6RT

  
  

  Employer's website

  https://www.nelft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  NELFT North East London Foundation Trust

  Address

  Chadwell Heath Health Centre

  Ashton Gardens

  Chadwell Heath, Romford

  RM6 6RT

  
  

  Employer's website

  https://www.nelft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice