City of Lethbridge

Police Administrative Support


PayCompetitive
LocationLethbridge/Alberta
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2598

      **Please note only applications submitted through the Bamboo HR link below will be accepted. Applications submitted through City of Lethbridge website or other third- party sites, will not be considered**

      https://lethbridgepolice.bamboohr.com/careers/400

      Lethbridge Police Service is currently accepting applications for one or more non-permanent casual position as a Police Administrative Support in the Records Management Section. The Police Administrative Support will perform a variety of administrative work in support of police teams and the police service in general. This position is responsible for collecting, processing and disseminating confidential information throughout various departments. Daily duties include data collection, entry of police and court data into the appropriate Records Management System, creating records, processing court packages.

      Applicants must be willing and available to work a flexible schedule, which includes weekdays, weekends, statutory holidays and rotating evening/night shifts.

      Hours: This is a 24-hour operation. You will be required to work both day and night shifts.

      Wage: $38.31/hour

      As Police Administrative Support you will:

      • Complete data entry for files which include linking addresses, people, vehicles, charges, release documents, reports, criminal records, queries, etc. In addition, you are responsible for entering data provided by police.

      • Ensuring all aspects of this information provided by the officer is up to date and accurate

      • Responsible for prioritizing time sensitive work based on incoming information with a high level of efficiency.

      • Recognize quality assurance and provide notification of errors.

      • Oversee incoming court files and ensure all court documentation and charges are complete, sworn, and correct.

      • Provide file disclosure to crown as a result of legislation and ensure all time sensitive court packages are complete on shift.

      • Detect documents that require relevant information ensuring information contained within documents is accurate and correct.

      • Work within a number of computer software database systems entering information, ensuring quality data and accuracy of detail.

      • Facilitates internal and external stakeholders by handling a number of inquiries with issues ranging from basic questions to detailed information and advice.

      • The ideal candidate will have the ability to work efficiently, with a high degree of accuracy, despite regular interruptions and changing priorities.

      • They will have demonstrated the ability to communicate effectively and professionally, while maintaining strict confidentiality when handling sensitive information.

      • The ideal candidate will also possess sound decision-making skills, flexibly and good judgement in managing their workload, and a detailed knowledge of Microsoft Office.

      • Previous experience in a police or legal setting would be an asset, as would experience in Adobe Acrobat Pro and the following police specific systems, RMS NICHE, CPIC and JOIN. You will answer the switchboard, which may include non-emergency calls, and perform other related duties as required. This is a fast-paced, detailed- oriented, data accuracy and result driven position.

      As the successful candidate you will have:

      • Excellent interpersonal skills and sound judgment to effectively maintain relationships with stakeholders

      • High degree of organizational skills and high attention to detail

      • High level of confidentiality, tact and diplomacy

      • Strong independent working skills and the ability to plan and organized oneself in a self-directed environment

      • Strong data entry experience

      • Exceptional computer skills including Microsoft Office and the ability to learn new software systems

      • Ability to plan and organize in a self-directed environment

      • Ability to quickly align with shifting priorities to address frequent interruptions

      • Interpersonal skills to maintain working relationships with stakeholders

      • A thorough knowledge of the laws, policies and procedures is considered an asset

      • Post-Secondary certificate or diploma is considered an asset

      The successful candidate is required to consent to a police security clearance, which includes the voluntary completion and submission of a personal disclosure form (lifestyle questionnaire), criminal and police records check, reference checks and truth verification through polygraph examination.

      STEPS OF HIRING PROCESS

      1. Resumes will be reviewed for relevant qualifications, education, experience, training and skills

      2. Selected applicants will be contacted to complete a Personal Disclosure Form and Security Clearance Declaration (applicable to applicants outside of LPS)

      3. Competitive applicants will be contacted for a Behavioral Descriptive Interview

      4. Security Clearance Check will be conducted (applicable to applicants outside LPS)

      5. Completion of a satisfactory police fingerprinting check (applicable to applicants outside LPS)

      6. Successful completion of a Polygraph Examination Procedure (applicable to applicants outside LPS)

      7. Reference verification of a minimum of three professional references (applicable to applicants outside LPS)

      8. A successful candidate(s) will be selected and offered the position

      9. All components of the selection process will be administered, scored, evaluated and interpreted in a fair and uniform manner

      10. Duration of the hiring process may take approximately two months

      Qualified candidates are invited to submit their resume with cover letter, online via the bamboo HR link posted above.

      Submissions will be accepted until Monday, February 17, 2025 at 4:00PM MST

      https://lethbridgepolice.bamboohr.com/careers/400

      For further information on this opportunity, please contact: Akin Ishola, Manager, Records Management Section, Lethbridge Police Service at (403) 330.5226, or by email at Akinropo.Ishola@lethbridgepolice.ca

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