The Standard
Policy Service Specialist I
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Job Description
- Req#: REQ006250
Employer Industry: Insurance Services
Why consider this job opportunity:
- Salary up to $31.49 per hour
- Annual incentive bonus plan available
- Comprehensive benefits package including medical, dental, and vision coverage, as well as a 401(k) plan with matching contributions
- Generous paid time off policy, including 11 holidays, 2 wellness days, and 8 volunteer hours annually, increasing with tenure
- Opportunities for career growth and advancement within a supportive management environment
- Employee giving program that doubles donations to eligible nonprofits and schools
What to Expect (Job Responsibilities):
- Perform various billing functions, including creating initial billing setups for policy plans
- Modify billing systems based on policy amendments and renewals
- Initiate policy amendments and communicate changes to policyholders and field force
- Provide superior customer service and contribute to a positive customer experience
- Participate in installation calls and work on special projects as needed
What is Required (Qualifications):
- 1 to 2 years of equivalent experience in the insurance industry
- Associate’s degree in business or a related field
- Proficiency in Microsoft Office Suite, with knowledge of Microsoft Excel preferred
- Ability to evaluate requests and documentation for system input to generate insurance billing documents
- Strong communication skills to convey technical content clearly and effectively
How to Stand Out (Preferred Qualifications):
- Experience with billing and policy plans, particularly in the insurance sector
- Demonstrated ability to work with multiple or shifting priorities
- Familiarity with customer service best practices in an insurance context
- Aptitude for process and workflow improvements
- Experience in developing partnerships with underwriting and contracts teams
#InsuranceServices #CustomerService #CareerGrowth #CompetitivePay #EmployeeBenefitsAbout the company
We help people achieve financial well-being and peace of mind.
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