• Job Description

  Req#: R0109705

  The Company

  PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

  We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

  We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

  Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

  Job Description Summary:

  PayPal UK Limited (“PPUK”) is seeking an experienced, dynamic, innovative, and execution driven Senior Manager, UK Compliance, to join our high-performing UK Risk and Compliance team. You will report to the PPUK Chief Compliance & Risk Officer and is critical to support the growth of the PayPal business across in the UK. You will be accountable to develop PPUK’s Compliance program, strategies, and relevant policies, including ensuring their rigorous implementation across all functions within the company while assuring sustained regulatory compliance.

  Job Description:

  You will provide visible and engaging leadership across the PPUK executive team and assume responsibility for the effective and efficient delivery of agreed elements of the Risk and Compliance program which includes a broad set of cross-functional responsibilities to ensure that the UK enterprise risk profile remains within appetite and PayPal continues to enjoy productive and positive external stakeholder relationships. You will be responsible for the monitoring of regulatory changes; planning and agreeing strategic regulatory deliverables, along with customer centric product advisory.

  
  You need to have in-depth strategic thinking and the ability to work in a fast-paced environment across many functional groups, understand the customer experience and make business-oriented recommendations to ensure Compliance with key requirements.

  
  Core Duties and Key Strategic Objectives

  • Responsible for leadership of PPUK Compliance officers providing second line oversight & advisory support to varied business and product teams.
  • Accountable for delivering Risk & Compliance Program elements
  • Provide leadership and oversight for critical program deliverables including risk assessments, annual and periodic plans, policy development and all governance material preparation
  • Accountable for governance reporting across a range of developing KPIs, including PPUK Operational Control & Risk Committee, Audit Risk & Compliance Committee, along with other international and global Risk & Compliance meetings.
  • Design, implement & lead process/product reviews to identify and mitigate first line risks, both operational & regulatory, in line with PPUK policy and appetite and regulatory requirements.
  • Continuously maintain specific payment services risk and compliance knowledge to proactively advise on future and emerging regulatory risk & requirements across the evolving product offering.
  • Collaborate with internal teams (such as PPUK functional leaders, Global Financial Crime, Program enablement, internal control partners, product leaders) to identify clear steps necessary to mitigate those regulatory risks and provide recommendations in the form of clear business requirements
  • Working closely across the Risk & Compliance team and across functions, geography’s and lines of defense regarding strategic development, alignment of processes and continuous improvement of policy and relevant control frameworks

  You Will Also
  
  Your role is essential to the overall execution of our UK Risk & Compliance Program and is a critical participant in executing the Risk & Compliance Roadmap.

  • Partner with business and enablement teams and work to implement Compliance Program changes to comply with the changing regulatory environment.
  • Partner on the compliance new product intake and change management intake processes and control requirements.
  • Design and implement oversight frameworks for future entity expansion programs.
  • Expected to provide very visible engagement with varied Sales & Marketing stakeholders, including being comfortable with constructive compliance challenge discussions.
  • Provide practical and extensive knowledge of Payment Service Providers in the UK, including in-depth knowledge of regulatory compliance spanning the UK environment, specifically expectations of the FCA and PSR.
  • Be a champion for positive customer outcomes and provide a demonstrable understanding of the FCA Consumer Duty assessment and measurement.
  • Provide innovative approaches to ensure PPUK’s cultural alignment to Consumer Duty outcomes.
  • Be comfortable taking a considered position on compliance issues, sometimes based of limited or ambiguous information. While remaining open to new information or approaches and adapting decisions accordingly.
  • Support and challenge the first line of defence on identification and control of relevant compliance risks.

  Basic Qualifications

  • Ability to provide structured and flexible solutions. Strong leader that is a pragmatic and a balanced decision maker with sound judgement, calm under pressure, and the ability to prioritise and delegate.
  • Personal confidence and humility. Gravitas and outstanding communication and interpersonal skills, applicable at all levels of PayPal. Adept at building internal as well as external network.
  • High personal resilience a self-starter with energy and drive for results. A high degree of self-motivation is a given.
  • Degree level education.
  • 10+ years in financial industry with proven experience in Compliance Program Management. There is clear preference for experience within Payment Systems, Merchant Acquiring and alternative payment methods.
  • Excellent English communication skills and writing skills
  • Experience in partnering with and counseling senior business clients, particularly in the context of a rapidly changing and growth-oriented environment
  • Strong problem solving, operational process and analytical skills
  • Experience with UK regulators and the regulatory exam process in a financial institution. Extensive knowledge of FCA & PSR requirements plus appreciation of broader UK regulatory landscape
  • High energy and creativity, an entrepreneurial spirit, and the desire to work in a fast growth and changing environment.
  • Ability to work within a matrix environment and cross functionally with commercial, operations and technology functions.
  • Experience in working in close partnership with commercial & product owners to develop pragmatic solutions to internal and external stakeholder requirements.
  • Strong project management skills and change management experience.

  Additional Job Description:

  Subsidiary:

  PayPal

  Travel Percent:

  0

  For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

  Our Benefits:

  At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

  We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com .

  Who We Are:

  Click Here to learn more about our culture and community.

  Commitment to Diversity and Inclusion

  PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com .

  Belonging at PayPal:

  Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

  Any general requests for consideration of your skills, please Join our Talent Community .

  We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

• About the company

  PayPal Holdings, Inc. is an American company operating an online payments system in majority of countries that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders.

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