• Job Description

  Req#: RQ4027464
  Site: Mass General Brigham Community Physicians, Inc.

  
  

  Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

  
  

  The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

  
  

  Job Summary

  Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision.
  Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties.
  -Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
  -Make patient appointments and maintain appointment records.
  -Greet and assist patients.
  -Answer telephones, assist callers with routine inquiries, and schedule appointments.
  -File materials in patient folders, and print appointment schedules.
  -Process patient billing forms and scan documents to patient medical record/LMR.
  -Call for patient medical records and laboratory test results.
  -Open and distribute mail or faxes.
  -Type forms, records, schedules, memos, etc., as directed.
  -May be required to accept co-payments.
  -Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
  -May monitor patients in waiting room and responds to any needs for information.
  -Assists in patient flow processes.

  
  

  Qualifications

  Education
  High School Diploma or Equivalent required
  
  

  
  

  Additional Job Details (if applicable)

  We are currently hiring a part-time, 30-hour Practice Assistant to work on site Monday-Friday between 7:30 am and 1:30 pm! Our Practice Assistants play a vital role in providing high-quality care to patients.

  
  

  Remote Type

  Onsite

  
  

  Work Location

  500 Merrimack Street

  
  

  Scheduled Weekly Hours

  30

  
  

  Employee Type

  Regular

  
  

  Work Shift

  Day (United States of America)

  
  

  EEO Statement:

  Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

  
  

  Mass General Brigham Competency Framework

  At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

• About the company

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